Qatar Airways taps PROS for optimal pricing

Qatar Airways Cargo is empowering its online channels with real-time personalised dynamic pricing for air freight bookings with PROS Smart Price Optimization and Management.

The AI-powered optimisation solution models improve win rates by personalising the price offering and maximising sales. This means customers can now receive real-time, reliable, and personalised pricing with each shipment requested via Digital Lounge, marketplaces and host-to-host integrated connections, enabling them to book immediately with the best prices available

Qatar’s Digital Lounge places an emphasis on user experience and ease of use, allowing customers to price and book cargo shipments without the need to call or email the sales team directly. The new pricing feature is now live on all online booking channels across the airline’s network.

The carrier said PROS Air Cargo Orchestration Services enables it to provide real-time, optimised prices to third-party digital marketplaces like WebCargo, CargoAI and Cargo.one.

“PROS real-time pricing engine provides a highly accurate, scalable pricing capability that directly translates to a reliable and responsive buying experience for our customers,” said Florent Bonello, Vice President Cargo Revenue Management at Qatar Airways Cargo. “As a next phase of our implementation, we are seamlessly integrating PROS Smart Configure Price Quote within our sales ecosystem, so that we can quickly manage and deliver omnichannel quoting across our spot, contract and allotment sales.”