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Pizza Hut China debuts robot waiters

By Minjun ParkChina
1 min read
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In this article (5)

Pizza Hut China has jumped on the robot restaurant bandwagon with its latest Shanghai outlet featuring two robot waiters.

On the basement floor of the new Shanghai Tower, which as yet only has its observatory open, it is Pizza Hut’s first concept store, PH+.

Guests are greeted by the two 80cm robots (both named Casper) at the door. The guest’s table number appears on their screen and one of them will lead the diner to their seat.

 

Diners can place their orders via a display screen. Signature dishes include steaks and soft-shell crab pizza, and there are also special cocktails.

In May, KFC introduced a high-tech outlet at Shanghai’s National Exhibition and Convention Center, where robots take the orders.

 

Questions & Answers

Q.

What is the name of Pizza Hut's new concept store in China?

A.

The new concept store is called PH+ and is located on the basement floor of the Shanghai Tower. It is Pizza Hut China's first concept store featuring robot waiters.

Q.

What specific tasks do the robot waiters perform at the PH+ outlet?

A.

The two 80cm robots, both named Casper, greet guests at the door. They display the guest's table number on their screen and then lead the diners to their assigned seats.

Q.

Where can diners place their food orders at the new Pizza Hut outlet?

A.

Diners can place their orders through a display screen available at the new PH+ concept store. The robots primarily handle greeting and seating guests rather than taking orders.

Q.

Are there any other high-tech fast-food outlets in Shanghai mentioned in the article?

A.

Yes, KFC also introduced a high-tech outlet in Shanghai in May, located at the National Exhibition and Convention Center. At this KFC, robots are responsible for taking customer orders.

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