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PetSmart opens Hong Kong global sourcing office

By Maria SantosHong Kong
1 min read
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In this article (4)

US pet provisions retailer PetSmart will open its global sourcing office in Hong Kong this month.

The company says it chose Hong Kong to leverage the city’s strategic location to provide high-quality, innovative products for pet owners in North America.

PetSmart is a renowned specialty pet retailer of services and solutions for the lifetime needs of pets in North America. The new Hong Kong office, located in Kwun Tong, will support the company’s global sourcing efforts in Asia and work closely with the US team to ensure all products sourced meet company objectives and customer needs.

“As PetSmart continues to bring pet owners closer to their pets, we have an opportunity in Hong Kong to get closer to our supply chain controlling quality and costs, consolidate our non-food product assortment and develop innovative products in-house that our customers desire,” said Jim Persinger, director of PetSmart International Holdings.

“Hong Kong is a fast-paced and growing market with close proximity to a significant Mainland factory base that develops high-quality, non-food pet products. Setting up an office in this strategic location will allow us to better serve our customers.”

Dr Jimmy Chiang, associate director-general of Investment Promotion with Invest Hong Kong, said the establishment of PetSmart’s sourcing operations in Hong Kong reaffirms the territory’s status as an international trading and sourcing hub.”

PetSmart operates 1444 pet stores in the US, Canada and Puerto Rico and approximately 202 in-store PetSmart PetsHotel dog and cat boarding facilities.

Questions & Answers

Q.

What is the primary reason PetSmart chose Hong Kong for its new global sourcing office?

A.

PetSmart selected Hong Kong to utilise the city's strategic location, aiming to provide high-quality, innovative products for pet owners in North America. The proximity to a significant Mainland factory base for non-food pet products was also a key factor.

Q.

What specific functions will the new PetSmart office in Kwun Tong perform?

A.

The Hong Kong office will support PetSmart's global sourcing efforts in Asia. It will work closely with the US team to ensure all sourced products meet company objectives and customer needs, helping control quality and costs.

Q.

How many retail locations does PetSmart currently operate across its various markets?

A.

PetSmart operates 1444 pet stores across the US, Canada, and Puerto Rico. Also, it has approximately 202 in-store PetSmart PetsHotel dog and cat boarding facilities within these locations.

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