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Outlook for Android and iOS gaining Fresh Feature

By Sarah Chen
1 min read
IOS12
IOS12
In this article (4)

Microsoft is bringing support for a new feature to Outlook for mobile – Actionable Messages. The new feature will be available once the latest update goes live in the App Store and Google Play Store, and it’s meant to allow Outlook users to act fast while on the move.

For example, whenever you receive an email that has an option to take action (i.e. approving a timesheet, granting system access, answering a survey), you will now be able to respond right inside the email without leaving your inbox or switch apps.

Moreover, Actionable Message with Adaptive Cards will allow developers to deliver messages in Outlook so that users can stay in context and act fast when they need to. The first brands to work with Microsoft on Actionable Messages are SurveyMonkey, Freshworks, ServiceNow and Sage.

However, Microsoft is expected to partner with additional brands in the coming months. It’s also worth mentioning that Microsoft will be rolling out Actionable Messages to Android devices in the coming week, while iOS users will be able to take advantage of the new feature starting today.

Questions & Answers

Q.

What specific actions will users be able to take directly from their Outlook inbox on mobile?

A.

Users will be able to approve timesheets, grant system access, and answer surveys without needing to leave their email inbox or switch to other applications. This aims to help them act quickly while using the app.

Q.

Which brands are currently involved in the initial rollout of Actionable Messages with Microsoft?

A.

The first brands collaborating with Microsoft on this new feature are SurveyMonkey, Freshworks, ServiceNow, and Sage. Microsoft anticipates bringing more partners on board in the near future.

Q.

When can Android and iOS users expect to access the new Actionable Messages feature?

A.

iOS users can begin using the new feature from today, while Android users will see the rollout of Actionable Messages to their devices sometime in the coming week. Updates are expected in their respective app stores.

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