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Ooredoo Myanmar expands SIM registration channels

By Sarah Chen
1 min read
OOREDOO Myanmar PhotoLaunch 2
OOREDOO Myanmar PhotoLaunch 2
In this article (5)

Ooredoo Myanmar has added new channels for its subscribers to use to self-register, in line with a government directive that all SIMs in use in the nation be registered by next year.

Customers now have four options for self-registering their SIMs.

The four options involve dialing a dedicated hotline, downloading an application, using a call center with interactive voice response functionality or registering online via the Ooredoo website.

Subscribers will also be able to visit an Ooredoo store and complete a registration with the assistance of a sales agent. They will need an NRC card, student ID or drivers’ license.

Under a new mandate from the Ministry of Transport and Communications, all mobile SIM cards will need to be registered by the end of March. Any remaining unregistered SIMs will need to be deactivated after this date.

The order brings Myanmar in line with a number of its peers in the Asian region also introducing mandatory SIM registration schemes, including Cambodia, Thailand and Pakistan.

Thailand’s National Broadcasting and Telecommunications Commission is also calling for the introduction of a common regional SIM registration platform covering prepaid services in Thailand, Cambodia, Laos and Myanmar as a counter-crime measure.

Questions & Answers

Q.

What is the deadline for Ooredoo Myanmar subscribers to register their SIM cards?

A.

All mobile SIM cards in Myanmar need to be registered by the end of March. Any SIMs remaining unregistered after this date will be deactivated, according to a directive from the Ministry of Transport and Communications.

Q.

Which forms of identification are required for SIM registration in Myanmar?

A.

Subscribers will need an NRC card, student ID, or a driver’s license to complete their SIM registration. These documents are necessary whether registering through self-service channels or with a sales agent.

Q.

What new methods has Ooredoo Myanmar introduced for customers to self-register their SIMs?

A.

Ooredoo Myanmar has added several new self-registration channels. Customers can now register by dialling a dedicated hotline, downloading an application, using a call centre with IVR, or registering online via the Ooredoo website.

Q.

Which other Asian countries have implemented mandatory SIM registration, similar to Myanmar?

A.

Myanmar is following a trend seen in several other Asian nations. Countries that have also introduced mandatory SIM registration schemes include Cambodia, Thailand, and Pakistan, aiming to align with regional standards.

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