Online focus pays off as Sabina sales surge

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An aggressive online focus saw listed Thai lingerie retailer Sabina achieve 14.3 percent sales growth last year.
Sabina CEO Bunchai Punturaumporn, pictured above, said the company’s performance last year outperformed expectations, despite declining consumer purchasing power due to a slowing economy and falling confidence.
Sales totaled US$103.5 million and net profit reached $13 million.
In Thailand, Sabina opened two new stores, at Central Village and Samyan Mitrtown, and home-market same-store sales rose 3.7 percent last year.
But the real growth engine was online, with sales up 32.3 percent year on year.
“At the end of last year, Priceza studied online sales and found that lingerie was the best-selling product in the fashion category and that Sabina had earned the highest sales online, especially during the 11.11 and 12.12 shopping festivals held in November and December last year,” said Punturaumporn.
Last year was the first that Sabina had participated in the shopping festivals. Apart from experiencing online success, the company also developed new lingerie collections it says caters to changing demands and requirements of today’s consumers.
Outside Thailand, Vietnam was a standout market, with Sabina achieving 25.7 percent year-on-year growth there. Cambodia, Laos, and Myanmar also saw good growth, he said.
Sabina also manufactures products for European retailers, but that side of its business posted a lackluster result, with sales up a mere 0.1 percent.
Meanwhile, the company says that last year 37 percent of its products were made in China through sub-contract manufacturing with local factories, the majority 63 percent made in its own Thai factories. But since the coronavirus hit this year, Sabina has migrated some contract manufacturing from Mainland China to Vietnam, spreading its risk factor as well as becoming a base for the Vietnamese market, which has shown strong growth potential.
Questions & Answers
Q.Did Sabina's physical stores contribute to its overall sales growth last year?
Did Sabina's physical stores contribute to its overall sales growth last year?
Yes, Sabina opened two new stores in Thailand, and home-market same-store sales increased by 3.7 percent last year. However, online sales were the primary growth driver.
Q.Which international markets were most successful for Sabina last year?
Which international markets were most successful for Sabina last year?
Vietnam was a standout market, with Sabina achieving 25.7 percent year-on-year growth. Cambodia, Laos, and Myanmar also experienced good growth.
Q.How has the company adjusted its manufacturing strategy due to recent global events?
How has the company adjusted its manufacturing strategy due to recent global events?
Sabina has moved some contract manufacturing from Mainland China to Vietnam. This spreads risk and supports the growing Vietnamese market.
Q.What was the performance of Sabina's manufacturing business for European retailers?
What was the performance of Sabina's manufacturing business for European retailers?
This part of the business had a modest result, with sales rising by only 0.1 percent. It was described as lacklustre compared to other segments.