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OnePlus taps CyberSource for payment management

By Sarah Chen
1 min read
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oneplus x 1
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Smartphone startup OnePlus is tapping CyberSource’s suite of payment management solutions to securely accept digital payment methods through both web and mobile channels.

OnePlus will deploy CyberSource’s full suite of payment, fraud management and tokenization services. Through the CyberSource global payment gateway, OnePlus will be able to process a wide range of international online and mobile payments from multiple credit card issuers, as well as certain alternative payment methods.

Since its founding in 2013, OnePlus has grown rapidly in a short time and operates in more than 30 countries today. As the company continued to expand overseas, OnePlus wanted to offer preferred payment options and currencies in local markets to expand customer reach, without increasing payment security or fraud risk for customers in Europe and North America.

“OnePlus needs to continue building trust among our customers for sustainable growth,” said Steven Gao, head of global eCommerce at OnePlus.

“This relationship with CyberSource is important to that strategy as we are now able to accept a greater variety of payment modes and streamline payment acceptance, thus improving the entire customer experience.”

Additionally, OnePlus will use CyberSource Decision Manager, which features a fraud detection Radar. With insights from over 68 billion transactions processed annually by Visa and CyberSource, supplemented by over 260 real-time global validation tests, OnePlus will be able to automatically screen more inbound orders faster, with increased accuracy and less manual interventions.

This will significantly enable OnePlus to better mitigate its online fraud rate with the ability to accept more genuine orders with confidence, while minimizing the rejection of valid ones.

Questions & Answers

Q.

What specific payment management solutions will OnePlus be using from CyberSource?

A.

OnePlus will deploy CyberSource’s full suite of payment, fraud management, and tokenization services. This includes the global payment gateway and CyberSource Decision Manager, which features a fraud detection Radar.

Q.

Why did OnePlus choose to partner with CyberSource for its payment management?

A.

OnePlus sought to offer preferred payment options and currencies in local markets to expand customer reach overseas. They also wanted to achieve this without increasing payment security or fraud risk for customers.

Q.

How will CyberSource's fraud detection capabilities benefit OnePlus's online operations?

A.

CyberSource Decision Manager, with insights from 68 billion annual transactions and 260 real-time tests, will allow OnePlus to screen orders faster and more accurately. This aims to mitigate online fraud while accepting more genuine orders confidently.

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