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Olive Young unveiled new store experience in Korea

By Wei ZhangKorea
1 min read
Olive Young
Olive Young
In this article (5)

The Olive Young Myeongdong flagship store reopened in December to celebrate the 5th anniversary of its opening, offering customers a unique and personalized shopping experience.

The store presents a different experience on each floor.  The first floor is a specialized space for skin care with the Derma cosmetic specialty corner. Derma Cosmetics is one of the core products of Olive Young, along with Dr. Jart, CNP, Cell Fusion, and Eucerin.

On the same floor also a space dedicated to fragrances.

Olive Young unveiled new store experience in Korea

The second floor dedicated to colours and style is dominated by a large mirror. Consumers can product freely in front of the mirror, talk to friends in the make-up bar, and compare various brands. Olive Young said that the renewal aimed to enhance customer experience and make them staying.

Another area on the same floor is dedicated to nails with various brands, namely dashing diva, Incoco, Nail’s nail.

Surprisingly, nail polish is not the king product, following the trend Olive Young focuses on the popular nail sticker types  easy to put on.

Olive Young unveiled new store experience in Korea
Olive Young unveiled new store experience in Korea

In addition, a key role is played by the so-called “Beauty Advisor”, who helps consumers choosing products. Most of them are fluent in foreign languages, Chinese and Japanese, specifically, and are trained to quickly respond to customers’ requests.

Olive Young said, “The store is designed based on the trends we found in the data collected from the 5 years of operations of the store. Our aim is to make K-Beauty the mecca for foreign customers as well as the first place to learn about lifestyle trends for domestic customers.”

Questions & Answers

Q.

What is the primary focus of the first floor within the newly reopened Olive Young Myeongdong flagship store?

A.

The first floor is dedicated to skincare, featuring a specialized Derma cosmetic specialty corner. This area highlights core Olive Young products like Dr. Jart and Eucerin, alongside a space for fragrances.

Q.

What specific feature helps customers on the second floor of the Olive Young Myeongdong flagship store?

A.

The second floor includes a large mirror where consumers can freely test products. Customers can also interact at a make-up bar and compare different brands in a social setting.

Q.

How does Olive Young support its international customers in the new store experience?

A.

The store employs 'Beauty Advisors' who are fluent in foreign languages, specifically Chinese and Japanese. They are trained to assist international customers in choosing products and responding to their requests efficiently.

Q.

What kind of nail products are being prioritised in the store's renewed nail area?

A.

The nail area focuses on popular nail sticker types rather than traditional nail polish. This decision follows current trends identified by Olive Young, making them easy for customers to apply.

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