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Okxe opens first motorbike service station in Hanoi

By Sarah ChenVietnam
2 min read
Okxe
Okxe
In this article (5)

Hanoi’s first OKXE Motorbike Service Station officially opened at 92 Kham Thien on August 8.

The station is the second Okxe to open in Vietnam since its online-to-offline (O2O) motorbike business model was put into operation in May 2022. The first was opened in HCMC at 40E Ut Tich, Ward 4, Tan Binh District.

With an e-commerce platform specializing in trading motorbikes with strengths in AI and Big Data technology developed since 2018, Okxe Motorbike Service Station purchases and sells motorbikes with the market’s first warranty service at an affordable market price.

In addition, the company provides professional vehicle repair services with a team of well-trained Okxe Care technicians.

With a modern design and focus on customer experience, Okxe is confident in bringing a special type of motorbike buying and selling service, completely new and unprecedented.

Okxe provides a clear look outside the motorbike and has strict requirements on the origin and legal documents for the purchase of a used motorbike.

The company also ensures the quality of the product when building and putting into operation a vehicle quality inspection process consisting of 60 evaluation points for used motorbikes instead of committing to the quality of each vehicle sold at its stations.

In addition to ensuring the quality of motorbikes sold, the Okxe Care team with experienced personnel also brings peace of mind to customers with a 1-year warranty policy worth more than VND3.3 million (US$139), including 10 comprehensive maintenance categories that apply to both used and new motorbikes.

All services of Okxe are oriented towards the motto “Buy motorbikes easily, sell motorbikes leisurely,” providing a full range of motorbike buying and selling solutions, from online to offline transactions, including used and brand-new motorbikes for users with guaranteed quality and simple procedures.

Trang Vu, Vice President of Okxe, said that after more than a year of directly participating in the motorbike business in Vietnam, the company has been recording positive signals with stable sales growth. That is also the basis for Okxe to continue its efforts to perfect the chain of products and services for users.

“With the opening of the Motorbike Service Station in Hanoi as well as the implementation of the plan to expand the store system from now until the end of 2023, Okxe commits to providing top-quality experiences so that customers are always satisfied during the process of using our services, from considering selection, owning, and using until later transfer,” a representative of the start-up company added.

On the occasion of opening the Motorbike Service Station in Hanoi in August 2023, Okxe is offering many attractive promotions for customers. Interested readers can read more here.

Questions & Answers

Q.

What is the primary business model of Okxe, and how long has it been operating in Vietnam?

A.

Okxe operates an online-to-offline (O2O) motorbike business model. This model was put into operation in Vietnam in May 2022, meaning it has been active for just over a year before the Hanoi station opened.

Q.

How does Okxe ensure the quality of the used motorbikes it sells to customers?

A.

Okxe employs a 60-point evaluation process for used motorbikes to ensure quality. It also has strict requirements regarding the origin and legal documents of purchased used motorbikes, providing transparency and verification for customers.

Q.

What kind of warranty and maintenance package does Okxe offer for its motorbikes?

A.

Okxe offers a one-year warranty valued at over VND3.3 million, which includes 10 comprehensive maintenance categories. This warranty policy applies to both used and new motorbikes sold through their service stations.

Q.

What are Okxe's expansion plans for the rest of 2023, following the Hanoi opening?

A.

Okxe plans to continue expanding its store system from the opening of the Hanoi station until the end of 2023. This expansion aims to perfect its chain of products and services for users.

Reader pulse

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