Noel Leeming launches safety plans

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Technology and appliance retailer Noel Leeming has announced it is now offering enhanced purchase protection for the life cycle of its products.
The new Noel Leeming Protection service plan offers customers the ability to lock-in accidental damage cover, theft protection, automatic replacement and blockage cover for items under $500, just to name a few.
“This means that customers can now be covered for most eventualities that can affect the use of their technology and appliances, providing peace of mind that they won’t be without their item for long,” the retailer said.
Customers can buy the plan as an add-on to their technology or appliance purchase either online or through one of Noel Leeming’s 77 retail stores.
Tim Edwards, Noel Leeming CEO, said being able to offer customers a full suite of add-ons to their purchase is a great way to enhance customer confidence in their decision-making.
“We’ve noticed that consumers nowadays are interested in a more holistic solution, looking for protection programs that better support the way they use their technology and appliances,” Edwards said.
“We’re confident that this product goes over and above any competitor’s offer, is market-leading, and a New Zealand first in consumer purchase protection.”
Edwards said feedback from customers has been overwhelmingly positive since the product offering was introduced.
Hemaka Perera, director for Southeast Asia at Assurant, said the new Noel Leeming Protection offering has been built with the customer in mind and goes over and above the industry standard.
“We are thrilled to partner with Noel Leeming in offering a new product that sets the standard for product protection,” Perera said.
Questions & Answers
Q.What types of coverage does the new Noel Leeming Protection service plan include?
What types of coverage does the new Noel Leeming Protection service plan include?
The new service plan offers accidental damage cover, theft protection, automatic replacement, and blockage cover for products under $500. This aims to cover most issues that could affect customers' technology and appliances.
Q.How can customers purchase the Noel Leeming Protection plan?
How can customers purchase the Noel Leeming Protection plan?
Customers can buy the plan as an add-on when purchasing technology or appliances. It is available either online or directly through any of Noel Leeming’s 77 retail stores across the country.
Q.Why did Noel Leeming decide to launch this new protection service?
Why did Noel Leeming decide to launch this new protection service?
Noel Leeming noticed consumers are seeking more holistic solutions and protection programmes that support how they use their devices. CEO Tim Edwards believes it enhances customer confidence in their purchase decisions.
Q.Who is Noel Leeming partnering with to provide this new protection offering?
Who is Noel Leeming partnering with to provide this new protection offering?
Noel Leeming is partnering with Assurant for this new service. Hemaka Perera, director for Southeast Asia at Assurant, stated the offering sets a new standard for product protection.
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