Nespresso’s Brazil boss heads up APAC operations

Nespresso has announced Jean-Marc Dragoli, who led the company’s Brazilian operations, as general manager for Oceania.

Dragoli is now based in Sydney and aims to build on the double-digit growth achieved in his previous role.

“I know Australians and New Zealanders are true coffee connoisseurs and I am looking forward to working with colleagues across Oceania to offer the highest quality sustainable coffee and service to people at home, in the workplace, at hotels and fine dining establishments,” Dragoli said.

He is taking over from former general manager Loïc Réthoré and will focus on building good customer experience and driving business innovation and sustainability efforts in Australia.

Nespresso Oceania is known for its Vertuo coffee system; subscription services and reimagined boutiques, including the new flagship boutique on George Street in Sydney.

“We are delighted to have Dragoli join us at a hugely exciting time for the business, as we continue to lead the way in sustainable, high-quality coffee in the region. With an excellent management team in place, we know Dragoli will build on this success in the coming months and years,” Nespresso head of APAC, Middle-East & Africa, Roland Tschanz said.