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Microsoft and Amazon compete in checkout-free retail

By Minjun Park
1 min read
Microsoft and Amazon compete in checkout-free retail
In this article (4)

Microsoft is taking aim at Amazon.com with the development of technology that would eliminate the need for cashiers and checkout lines.

It’s a challenge to Amazon’s automated grocery shop.

Microsoft has shown the idea to retailers around the world and has had talks with Walmart about a potential collaboration on the technology that tracks what shoppers add to their carts.

In January, Amazon introduced Amazon Go, an automated brick-and-mortar store that opened in Seattle.

Technology used at the store scans customers’ smartphones at a turnstile as they enter. Sensors then keep track of items that enter or leave a customer’s cart.

As customers leave the store, Amazon automatically bills their credit card.

Microsoft already competes with Amazon in selling cloud services that are important for running e-commerce sites.

It is not clear how soon Microsoft would bring an automated checkout service to market, if at all, or whether its technology would be the answer retailers are looking for.

“This is the future of checking out for convenience and grocery stores,” Gene Munster of Loup Ventures said.

The venture capital firm estimates the U.S. market for automated checkout is potentially worth $50 billion. Cashier is one of the most commonly held jobs in the United States.

 

Questions & Answers

Q.

Which retailers has Microsoft reportedly discussed its checkout technology with?

A.

Microsoft has engaged in discussions with Walmart regarding a potential collaboration on its technology. They have also showed the idea to various other retailers across the globe.

Q.

When and where did Amazon launch its automated grocery store?

A.

Amazon introduced its automated brick-and-mortar store, Amazon Go, in January. The store is located in Seattle, marking its official opening at that time.

Q.

What is the estimated value of the automated checkout market in the US?

A.

Loup Ventures, a venture capital firm, estimates that the United States market for automated checkout technology is potentially worth $50 billion. This figure highlights the significant financial opportunity in this sector.

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