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Mercedes-Benz Vietnam to recall 4,802 SUVs over faulty seatbelts

By Maria SantosVietnam
1 min read
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50440 mercedes logo wallpaper iphone
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Mercedes-Benz Vietnam is expected to issue a recall notice for 4,802 vehicles due to seatbelt faults in their rear seats. Company representatives said that an application for the recall has been submitted and they are waiting for approval from the Vietnam Register, the vehicle registration, inspection and quality control department of the Ministry of Transport.

The models affected by this recall are the popular GLC 200, GLC 250 4MATIC, and GLC 300 4MATIC. These models were assembled at the Mercedes factory in HCMC between March 2016 and February 2018, and sold mainly to Vietnamese consumers.

It is expected that owners of the faulty SUVs can have their vehicles checked and repaired free of charge at Mercedes Vietnam dealers nationwide from Jan 15, 2019 till the end of 2023.

For the left and right rear seats, the seatbelt retracts so much that its locking clip can be stuck in a crevice in the inner car plating. If this happens, the clip cannot be retrieved and used again.

Mercedes GLC is one of the models distributed in the Vietnamese market by the German luxury manufacturer.

In 2017, GLC was the best-selling model for the company as well as the entire luxury car market, priced at VND1.68-2.9 billion ($72,032 – $124,032).

Questions & Answers

Q.

Which specific Mercedes-Benz models are impacted by this recall?

A.

The recall affects the GLC 200, GLC 250 4MATIC, and GLC 300 4MATIC models. These popular SUVs were assembled in HCMC between March 2016 and February 2018.

Q.

What is the precise issue with the seatbelts in the recalled vehicles?

A.

The seatbelts in the left and right rear seats can retract excessively, causing the locking clip to become stuck in a crevice in the inner car plating. This prevents the clip from being retrieved and used.

Q.

When can owners expect to have their affected vehicles repaired?

A.

Owners of the faulty SUVs can have their vehicles checked and repaired free of charge at Mercedes Vietnam dealers nationwide. This service is available from January 15, 2019, until the end of 2023.

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