Marks & Spencer Food teams with Foodpanda in three markets

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Marks & Spencer Food is now available through the Foodpanda food-delivery app in three Asian markets: Hong Kong, Singapore, and Malaysia.
The two companies are promising orders of packaged foods, along with wine, in under 30 minutes – although delivery is restricted to areas near existing Marks & Spencer Food stores.
The partnership follows Foodpanda’s development of a grocery delivery service, Pandamart which has been incorporated into its existing restaurant meal-delivery app.
Marks & Spencer Food also recently partnered with HKTV Mall, the homegrown Hong Kong online marketplace.
Via Foodpanda, consumers will be able to order up to 300 food and drink SKUs in Hong Kong and Singapore immediately, with the Malaysian service launching at the end of this month. The product range available may differ between markets.
“We know our customers across Asia are passionate about Marks & Spencer Food, which is why we’ve partnered with Foodpanda to help get them the products they need as well as supporting those who currently aren’t able to visit stores easily,” said Christine Choi, CEO of Marks & Spencer Asia.
Pandamart will deliver orders free on minimum purchases of HK$40 in Hong Kong, SG$5 in Singapore, and RM5 in Malaysia.
In Singapore, ordering via Foodpanda is currently available only at locations near Wheelock Place, VivoCity, Parkway Parade, and One Raffles Place.
The launch date in Malaysia remains subject to Malaysia Control Movement order.
Questions & Answers
Q.Which specific Asian markets are covered by this new partnership?
Which specific Asian markets are covered by this new partnership?
Marks & Spencer Food is now available through the Foodpanda app in Hong Kong, Singapore, and Malaysia. The Malaysian service is scheduled to launch at the end of this month, following the immediate availability in Hong Kong and Singapore.
Q.What kind of products can customers expect to order through Foodpanda?
What kind of products can customers expect to order through Foodpanda?
Customers can order packaged foods and wine via the Foodpanda app. There will be up to 300 food and drink SKUs available in Hong Kong and Singapore immediately, though the product range may vary between the markets.
Q.Are there any conditions or restrictions on the delivery service through Foodpanda?
Are there any conditions or restrictions on the delivery service through Foodpanda?
Delivery is restricted to areas near existing Marks & Spencer Food stores. Orders will be delivered free for minimum purchases of HK$40 in Hong Kong, SG$5 in Singapore, and RM5 in Malaysia. In Singapore, it's currently limited to specific store locations.
Q.Has Marks & Spencer Food previously partnered with other delivery or online services in the region?
Has Marks & Spencer Food previously partnered with other delivery or online services in the region?
Yes, Marks & Spencer Food recently partnered with HKTV Mall, which is a homegrown online marketplace in Hong Kong. This suggests a broader strategy for expanding their online presence in Asia.
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