Marina Bay Sands launches exclusive digital offer

In this article (5)
The Shoppes at Marina Bay Sands has launched a digital platform allowing shoppers to browse and reserve online exclusive lines not available in stores outside its mall.
The new O2O initiative not only helps the mall promote its exclusivity and premium luxury positioning, it drives foot traffic offline into the mall.
Shoppers can reserve the Shoppes-exclusive items – like the Kwanpen Men’s Boutique Crocodile leather briefcase pictured above – for 48 hours before heading to the physical boutiques to purchase the goods.
The Shoppes team says the online service is another initiative to showcase the mall’s unmatched collection of luxury offerings. Shoppers who use the free service are also in for treats and seasonal privileges upon purchasing in-store, including attractive shopping rewards, complimentary day parking, as well as be the first ones to receive firsthand updates on the newest limited edition products debuting at The Shoppes.
John Postle, VP of retail with Marina Bay Sands, said: “We are always looking for ways to engage our shoppers while leveraging existing digital platforms to showcase product offerings that set us apart. Through this service, we want to bring convenience to our customers and make them feel special when they arrive at their destination, knowing that their item is waiting for them.”
For its launch, the website will feature a selection of luxury bags from international brands including Bally, Brioni, Kwanpen Men’s Boutique, Roberto Cavalli, Salon by Surrender, Salvatore Ferragamo and Zilli.
To celebrate the launch of the service, shoppers will receive a S$100 shopping voucher on top of complimentary parking, upon purchase of their reserved item from now until August 31.
Questions & Answers
Q.What is the primary purpose of this new digital platform for The Shoppes?
What is the primary purpose of this new digital platform for The Shoppes?
The platform aims to promote the mall's exclusive luxury positioning and drive foot traffic into the physical mall. It allows shoppers to browse and reserve online-exclusive lines before purchasing in-store.
Q.How long can a shopper reserve an item using this new service?
How long can a shopper reserve an item using this new service?
Shoppers can reserve Shoppes-exclusive items for 48 hours. After this period, they would need to visit the physical boutiques to complete the purchase of their selected goods.
Q.What benefits do shoppers receive for using this new online reservation service?
What benefits do shoppers receive for using this new online reservation service?
Shoppers receive treats and seasonal privileges upon purchasing in-store, including attractive shopping rewards and complimentary day parking. They also get firsthand updates on new limited edition products.
Q.Which brands are featured on the website at launch?
Which brands are featured on the website at launch?
The launch features luxury bags from brands such as Bally, Brioni, Kwanpen Men’s Boutique, Roberto Cavalli, Salon by Surrender, Salvatore Ferragamo, and Zilli.
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