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Malaysia Airlines moves fully to the cloud

By Sarah ChenMalaysia
1 min read
Malaysia Airlines Pity
Malaysia Airlines Pity
In this article (5)

Tata Consultancy Services has implemented an industry-first transformation project to migrate Malaysia Airlines’ data center to a 100% hybrid cloud model.

To better enable a competitive-edge and future readiness for the airline, TCSorchestrated the large and complex project to migrate the airline’s core mission-critical data center infrastructure and myriad applications to a hybrid-cloud model operating 80% on Microsoft Azure and 20% on a private cloud.

The pioneering move makes Malaysia Airlines the world’s first full-service airline to completely replace its existing data centers and adopt full-scale cloud solutions for its entire range of nearly 200 applications running mission critical commercial, operations and corporate systems.

“We set out with an ambitious goal to digitally transform core IT operations to an as-a-service model, to achieve a quantum leap in cost savings, scalability, efficiencies, agility, and other key factors,” Malaysia Airlines CIO Tan Kok Meng said.

The cloud-centric model is achieving exemplary results, including a 51% cost reduction forecast over the a 5-year period from mid-2016; productivity improvements up to 80% for core applications; application delivery times accelerated from days to hours in some cases; enhanced security and compliance capability and reporting.

TCS Asia Pacific president Girish Ramachandran said this industry-first transformation not just drives improved value and enhanced operational efficiencies, but equally important, it enables Malaysia Airlines to deliver a better customer experience that results from a digitally-reimagined all-cloud IT model.

As primary service partner, TCS collaborated with Microsoft, SAP, and numerous other vendors to ensure Malaysia Airlines’ current phase of digital evolution is seamless and cost-efficient and delivered without business disruption.

The project scope included re-platforming of legacy applications for cloud compatibility and network service provisioning for large and complex airline operations. See the cloud transformation story in a single snapshot here.

Questions & Answers

Q.

What is the breakdown of the hybrid cloud model used by Malaysia Airlines?

A.

The hybrid cloud model operates with 80% on Microsoft Azure and 20% on a private cloud, migrating the airline’s core mission-critical data center infrastructure and applications.

Q.

What primary benefits has Malaysia Airlines seen from moving to the cloud?

A.

The airline anticipates a 51% cost reduction over five years and has achieved productivity improvements up to 80% for core applications, with faster application delivery times.

Q.

Which companies collaborated with TCS on this transformation project?

A.

TCS collaborated with Microsoft, SAP, and numerous other vendors as the primary service partner to ensure a smooth and cost-efficient digital evolution.

Q.

What was the scope of the project implemented by TCS for Malaysia Airlines?

A.

The project included re-platforming legacy applications for cloud compatibility and providing network service provisioning for the airline's large and complex operations.

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