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M1 launches 10Gbps residential fiber service

By Sarah ChenSingapore
1 min read
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Singapore’s M1 has joined rival SingTel in offering 10Gbps residential fiber broadband services.

The operator has extended its 10Gbps XGPON service, launched for the corporate segment last August, to the consumer market.

M1 is offering the service for S$189 ($134) per month on a 24-month contract, which includes termination point installation and ONT activation worth up to S$294.25 and a 1Gbps 4G mobile data line with a free 300Mbps of monthly data.

The service does not come with a voice port due to technological limitations, and M1 likewise noted that no residential wireless routers currently support 10Gbps speeds.

“Last August, we launched Singapore’s first 10Gbps XGPON service for the corporate segment. The service has been well-received, and since then we have been conducting network and equipment testing to ensure our service is ready for our residential customers,” M1 CMO P Subramaniam said.

SingTel launched 10Gbps residential fiber services earlier this month following a successful trial conducted in  2015. This service is also priced at S$189 per month.

Questions & Answers

Q.

When did M1 first offer its 10Gbps XGPON service?

A.

M1 initially launched its 10Gbps XGPON service for the corporate segment last August. The company has now extended this service to residential customers after successful internal testing.

Q.

Does the M1 10Gbps residential service include a voice port?

A.

The M1 10Gbps residential service does not come with a voice port. This limitation is due to current technological constraints, according to M1.

Q.

Are there any compatible wireless routers for the 10Gbps service?

A.

M1 has stated that there are currently no residential wireless routers available that are capable of supporting 10Gbps speeds. Customers should be aware of this limitation.

Q.

What is the monthly cost for M1's 10Gbps residential fibre service?

A.

M1 is offering its 10Gbps residential fibre service at a monthly cost of S$189. This price is based on signing a 24-month contract.

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