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Fashion

Love, Bonito confirms data breach affecting its e-commerce customers

By Sarah Chen
1 min read
seoul fashion store korea retail
seoul fashion store korea retail
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Online-to-offline fashion label Love, Bonito has confirmed a data breach affected its e-commerce website briefly – but only a tiny fraction of customers were affected.

Company co-founder Rachel Lim admitted that malicious code had been incorporated into its site, which has since been removed.

An estimated 3 percent of Love, Bonito’s customers may have had personal information exposed during the hack, with a small number have had their financial data accessed.

“We have always been committed to providing our community with a safe shopping environment and sincerely apologize for this incident,” said Lim.

“It is therefore regrettable to discover a security incident involving our website,” read a statement on the firm’s Facebook page. “This incident was discovered 72 hours ago, which we immediately took steps to contain.

“Some of our customers’ personal information may have been unfortunately exposed … For those affected by this incident, an email has been sent to you informing you on next steps.”

Singapore police will be making investigations into the incident with the assistance of the firm.

Questions & Answers

Q.

What kind of data was potentially compromised during the breach?

A.

A small number of customers may have had their financial data accessed. Also, an estimated 3 percent of Love, Bonito’s customers may have had personal information exposed.

Q.

How long did it take for Love, Bonito to discover the security incident?

A.

The security incident was discovered 72 hours before the statement was released. The company immediately took steps to contain the breach upon discovery.

Q.

What action has Love, Bonito taken to inform affected customers?

A.

Love, Bonito has sent an email to all customers affected by the incident. This email provides information on the next steps they should take.

Q.

Who will be investigating the data breach?

A.

The Singapore police will be conducting investigations into the incident. Love, Bonito is assisting them with their enquiries.

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