Skip to content
General

Lotte to pursue reforms and investment in 2019

By Wei ZhangKorea
2 min read
lotte
lotte
In this article (5)

Lotte Group Chairman Shin Dong-bin told affiliate CEOs that he wants reform and aggressive investment in 2019 during a biannual meeting on Wednesday. Shin missed the last meeting in July as he was serving time in prison for bribery related to former President Park Geun-hye. The first meeting of the year typically deals with each affiliate’s annual goals and direction.

In the first meeting with CEOs after his return, the chairman emphasized that the company was in need of innovation strong enough to rattle its existing business structure.

“We are about to face immense change in the future that is difficult to imagine,” he stressed to affiliate heads at the meeting. “Therefore we have to be thorough in predicting the future and devising preparations according to different scenarios. If we can’t come up with a clear vision or concrete plans, there will be an immense crisis.”

Shin pointed out that the group had been “passive” recently when it comes to making investment decisions, missing opportunities and waiting for too long.

He added that investment decisions have to be made continuously, even when revenue is low and in businesses that the company is doing well in so as to maintain an upper hand in the market.

He also mentioned the possibility of downsizing unprofitable businesses, citing Microsoft becoming global No. 1 by market cap last year after conducting reforms on its business portfolio.

“We should focus on areas with future growth potential and push for rationalization,” said Shin.

Digital transformation, an initiative he has been pushing for in the last few years, also reappeared in Wednesday’s speech.

“Compared to global companies, Lotte has a low investment rate in the IT sector and the fields invested in so far are [relatively] narrow,” he said, urging that the company needs to find ways to get one step closer to customers using existing assets like big data, brick-and-mortar stores and logistics infrastructure.

Recently recruited IT professionals were also called into the meeting to share their opinions on Lotte’s current situation regarding digitalization and areas that can be improved.

Questions & Answers

Q.

What specific business areas will Lotte Group be prioritising for investment and growth in 2019?

A.

The chairman stated that investment should focus on areas with future growth potential. He also highlighted digital transformation and increased investment in the IT sector, aiming to better utilise existing assets like big data and physical stores to engage customers.

Q.

Has Lotte Group previously committed to aggressive investment and digital transformation initiatives?

A.

The chairman noted the group has been passive in recent investment decisions, missing opportunities. Digital transformation is an initiative he has been pushing for over the last few years, indicating it's not a new concept for Lotte.

Q.

What is the primary reason given for the need for significant business reforms at Lotte Group?

A.

The chairman stressed that Lotte is facing immense, difficult-to-imagine future changes, necessitating innovation strong enough to rattle its existing business structure. He warned of a crisis if a clear vision and concrete plans aren't developed.

Q.

Which specific existing assets does Lotte Group plan to use for digital transformation and customer engagement?

A.

Lotte Group plans to get closer to customers by utilising its existing assets. These include big data, its network of brick-and-mortar stores, and its logistics infrastructure, according to the chairman's comments.

Reader pulse

Is Lotte's push for aggressive investment and reform timely?

23,838 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready