Kerry Logistics crowned the winner of the CILT Award 2020 Enterprise Award for Service Excellence

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Kerry Logistics Network Limited is delighted to be crowned the winner of the CILT Award (the ‘Award’) 2020 – Enterprise Award for its outstanding service.
Organised biennially by the Chartered Institute of Logistics and Transport in Hong Kong (‘CILTHK’) to recognise professional excellence and promote the best practice of transport and logistics, the Award is categorised into two streams – the Enterprise Award and the SME Award. A five-member judging panel, consisting of industry practitioners, academics and professionals, presided over the assessment to laud service excellence. The awardees were selected based on seven criteria, namely, customer satisfaction, achieving United Nations Sustainable Development Goals, infrastructure, innovation, operational effectiveness, quality management and risk management & control.
William Ma, Group Managing Director of Kerry Logistics Network, said, “We are very excited to win this award. CILTHK is a renowned organisation that has been making great contribution to the development of professionals for the logistics and transport industry in Hong Kong. While we celebrate this honour, we also feel a sense of responsibility and pride in our job as a logistics service provider, at a time when the global supply chain is facing unprecedented chaos. Logistics demands are coming from all quarters, and the role that the logistics industry plays in supporting everyday lives is more important than ever. It is a role that Kerry Logistics is equipped and ready to play well.”
Questions & Answers
Q.What is the purpose of the CILT Award and who organises it?
What is the purpose of the CILT Award and who organises it?
The CILT Award recognises professional excellence and promotes best practices in transport and logistics. It is organised biennially by the Chartered Institute of Logistics and Transport in Hong Kong.
Q.What criteria were used to select the award winners?
What criteria were used to select the award winners?
Winners were selected based on seven criteria: customer satisfaction, achieving United Nations Sustainable Development Goals, infrastructure, innovation, operational effectiveness, quality management, and risk management & control.
Q.How did Kerry Logistics' Group Managing Director respond to winning the award?
How did Kerry Logistics' Group Managing Director respond to winning the award?
William Ma expressed excitement, pride, and a sense of responsibility. He noted the industry's crucial role during global supply chain chaos and Kerry Logistics' readiness to meet demands.