Kathmandu suffers a data breach, customers potentially exposed
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An unidentified third-party has breached Kathmandu’s website and potentially accessed customers’ personal information and payment details, the outdoor retailer revealed on Wednesday.
The business was alerted to the breach, which took place between January 8 and February 12, 2019, through bank fraud monitoring.
A Kathmandu spokesperson told that the business is currently investigating how many customers are affected by the breach, but that it remains an ongoing process.
“Whilst the independent forensic investigation is ongoing, we are notifying customers and relevant authorities as soon as practicable,” Kathmandu chief executive Xavier Simonet said.
“As a company, Kathmandu takes the privacy of customer data extremely seriously and we unreservedly apologise to any customers who many have been impacted.”
The business has enlisted the help of external IT and cyber security experts to assist in investigating the circumstances, and to confirm which customers have been impacted.
While the financial impact of the incident is still unclear, the dual-listed retailer saw its stock price fall to $2.31 per share after the announcement, though rebounded to $2.37 by the end of trade.
Questions & Answers
Q.What type of information belonging to customers might have been accessed during the data breach?
What type of information belonging to customers might have been accessed during the data breach?
The unidentified third-party potentially accessed customers’ personal information and payment details. Kathmandu is investigating to confirm the extent of the data compromise.
Q.When did the data breach occur, and how was Kathmandu made aware of it?
When did the data breach occur, and how was Kathmandu made aware of it?
The breach took place between January 8 and February 12, 2019. Kathmandu was alerted to the incident through bank fraud monitoring, indicating suspicious activity.
Q.What actions has Kathmandu taken since discovering the data breach?
What actions has Kathmandu taken since discovering the data breach?
Kathmandu has launched an independent forensic investigation, is notifying customers and relevant authorities, and has enlisted external IT and cyber security experts to assist.
Q.How did the stock market react to the announcement of the data breach?
How did the stock market react to the announcement of the data breach?
Kathmandu's stock price initially fell to $2.31 per share after the announcement. However, it rebounded to $2.37 by the end of the trading day.
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