Kakao’s technical glitches cause disruptions Monday
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Korea’s top mobile messenger Kakaotalk resumed normal services after experiencing disruptions around 5 p.m., its operator Kakao said Monday.
Kakao said the messenger suffered problems for around an hour before being normalized at 5:48 p.m. It claimed there seems to have been some sort of error while the system was being updated.
Earlier in the day, deliveries of messages on its platform were delayed, and the personal computer version of the program was also not working properly.
The company said the service is now fully normalized.
KakaoTalk is the most popular mobile messenger app in Korea, boasting a whopping 40 million users.
Questions & Answers
Q.What caused the recent issues with KakaoTalk?
What caused the recent issues with KakaoTalk?
Kakao stated that the messenger service experienced an error during a system update. This technical glitch led to delayed message deliveries and issues with the personal computer version of the program.
Q.How long did the service disruption last?
How long did the service disruption last?
The mobile messenger suffered problems for approximately one hour on Monday. Kakao confirmed that normal services were resumed and fully normalised by 5:48 p.m. After the disruption.
Q.How popular is the KakaoTalk messaging app?
How popular is the KakaoTalk messaging app?
KakaoTalk is identified as Korea’s most popular mobile messenger application. The service has a significant user base of 40 million, making it a widely used platform in the country.
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