JD Logistics launches express service to North America, Europe

1 min readUpdated Jun 5, 2025Dec 26, 20237:15 AM

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JD Logistics has launched an international express delivery service on 15 December for one-way deliveries from China bound for North America and Europe.

The new service will initially cover 23 countries across North America and Europe and will be available in Shenzhen and Guangzhou with plans to expand its availability throughout China.

Leveraging the company’s robust express delivery network, customers in China can book doorstep pick-ups through the JD Express mini program on WeChat and expect one-hour pickup by in-house couriers, complete with real-rime parcel tracking.

The new service marks a significant milestone for JD Logistics, representing both an expansion of its renowned logistics services to the global stage and a key phase in the company’s broader international market expansion.

The company’s overseas warehousing operations already offer same-day fulfillment services in key European markets, including Germany, The Netherlands, France, the UK, Spain, and Poland, with two- to three-day delivery services across 90 percent of the regions in the United States.

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What this means

This aggressive international express expansion positions JD Logistics to capture significant market share in the lucrative China-outbound e-commerce logistics segment. Using its proven domestic express capabilities and existing overseas warehousing, JD directly challenges traditional freight forwarders and integrators with speed and integrated tracking. Unlike 7-Eleven Japan's partnership approach or the JD/Gome alliance focusing on internal supply chains, this is a direct, external-facing service extension into new geographies. The move pressures rivals to match JD's one-hour pickup promise and real-time tracking, particularly for B2C shipments. Its success hinges on consistent delivery performance across its initial 23 countries, so monitor customer uptake and stated delivery times.

Maria Santos · Retail News Asia newsroom

Questions & Answers

Which specific countries in North America and Europe are covered by this new international express service?

The article states the new service will initially cover 23 countries across North America and Europe. However, it does not specify which particular countries these are beyond the regions mentioned for overseas warehousing operations.

Are there any plans for JD Logistics to expand this new express service beyond Shenzhen and Guangzhou?

Yes, JD Logistics has plans to expand the availability of its new express service throughout China, beyond its initial launch locations in Shenzhen and Guangzhou, following its debut on 15 December.

What is the expected pickup time for parcels booked through the JD Express mini program on WeChat?

Customers in China who book doorstep pick-ups through the JD Express mini program on WeChat can expect a one-hour pickup time by in-house couriers. Real-time parcel tracking is also included.

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