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E-Tailing

JD.com opens US office

By Wei ZhangChina
1 min read
Beauty e tailer JD.com plows ahead with strengthening its Asia reach
Beauty e tailer JD.com plows ahead with strengthening its Asia reach
In this article (5)

JD.com, China’s largest online direct sales company, has opened its first US facility, a new research and development center located in Silicon Valley.

Situated in Santa Clara, the new office will focus on developing and enhancing new and existing technologies that will improve the user experience for its customers in China and boost the company’s offerings.

The facility will also allow easier interactions between the company and US retailers, partners and brands seeking to establish or expand their presence in China on JD’s shopping platforms.

“Given the scope and strength of American brands, products and capabilities, the US was the obvious choice as we sought a location for our first office outside of Asia,” said Richard Liu, founder and CEO of JD.com.

Chen Zhang, senior vice president of JD.com and head of R&D for JD Mall will initially oversee the new office, which will focus on areas such as cloud computing, mobile applications and big-data infrastructure, and will provide both rotational job possibilities for engineers in China and opportunities for certain skilled technical workers in the area.

Last July JD.com launched US Mall on its website, dedicated exclusively to meeting the demand in the Chinese market for authentic imported American products.

Questions & Answers

Q.

What is the primary function of JD.com's new US office?

A.

The new office in Silicon Valley will focus on developing and enhancing technologies to improve the user experience for customers in China and boost the company’s offerings. It will also facilitate interactions with US retailers, partners, and brands.

Q.

Which specific technological areas will the Santa Clara facility concentrate on?

A.

The new office will focus on areas such as cloud computing, mobile applications, and big-data infrastructure, as overseen by Chen Zhang, senior vice president of JD.com.

Q.

Why did JD.com choose the US for its first office outside of Asia?

A.

Richard Liu stated that the US was the obvious choice due to the scope and strength of American brands, products, and capabilities as they sought an international office location.

Q.

Who will initially lead the operations at the new US research and development center?

A.

Chen Zhang, who is JD.com's senior vice president and head of R&D for JD Mall, will initially oversee the new office's operations.

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