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JD.Com Launches First Cashier-Free Store Overseas In Indonesia

By Aiko TanakaIndonesia
1 min read
Indonesian unmanned store hr
Indonesian unmanned store hr
In this article (5)

E-commerce giant JD has introduced its unmanned store technology in a foreign market for the first time.

Jakarta’s new JD.ID X-Mart, a 270sqm AI-powered experience store located in Pik Avenue shopping mall, is the first of its kind in Indonesia and the largest to use JD’s unmanned store technology to date. Customers are encouraged to pick up whatever they want and walk straight out of the store without needing to wait for lines or payments.

The technology premiered in Beijing last year and has since become increasingly sophisticated with the application of facial recognition and other advanced computer vision technologies.

JD now operates more than 20 unmanned stores across China.

Questions & Answers

Q.

Where is JD.Com's first overseas cashier-free store located?

A.

The first overseas cashier-free store is located in Jakarta, Indonesia. It is an AI-powered experience store called JD.ID X-Mart, situated in the Pik Avenue shopping mall.

Q.

What is the size of the new cashier-free store in Indonesia?

A.

The new JD.ID X-Mart in Jakarta is 270 square metres. It is currently the largest store to utilise JD's unmanned store technology.

Q.

How do customers complete their purchases in the cashier-free store?

A.

Customers can pick up their desired items and exit the store directly. The technology allows them to walk straight out without waiting in lines or needing to make payments in the traditional way.

Q.

How many unmanned stores does JD.Com operate in China?

A.

JD.Com currently operates more than 20 unmanned stores across China. The technology for these stores first premiered in Beijing last year.

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