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Jabong launches ‘The mood store’ – shopping innovation rooted in fashion insights

By Maria SantosIndia
2 min read
Jabong
Jabong
In this article (5)

Jabong, India’s leading online fashion retailer, launches the ‘Jabong Mood Store’, which redefines how India shops for fashion online. The Mood Store is the first-ever comprehensive fashion store that allows consumers to shop the entire look per their mood. The store is based on deep consumer understanding and analytics around preferences of the Indian fashion customer.

The Mood Store will help users understand the best choices across moods like hanging out with friends, out for a road trip, stay at home pampering, and working at the office, among many others. Users will also be able to select the entire look based on different price points basis their needs. Building on Jabong’s brand philosophy of ‘Be You’, the Mood Store is the next step in Jabong innovating for growth.

The Mood Store launch is supported by a 360-degree marketing campaign across TV, outdoor, cinema, CRM and social media. The overall brand campaign will focus heavily on digital promotions where various influencers will showcase their looks in different moods and for different occasions. The commercial will be aired on leading TV channels in entertainment, music, movies, lifestyle and other genres.

The Mood Store brand campaign will feature day-to-day fashion that is easily shoppable and wearable, as against the typical industry trend of showcasing outlandish, runway fashion that the shoppers grapple to find anywhere. Digital shoppable videos on YouTube and Facebook will allow customers to buy the fashion shown in the video directly by clicking on its product card

Gunjan Soni, Head of Jabong, says, ‘We understand both fashion and our consumers really well. Jabong consumer is more affluent, well-travelled, fashion forward and likes to buy complete looks, not just apparel. Fashion shopping behaviour tells us that people buy for a specific mood or occasion, not by categories. This insight led to the mood store innovation where consumers can shop entire looks together for a specific mood. With the launch of mood store and several new brand launches we are well set for a growth momentum. Our strategy is to use ‘tailored to fashion’ innovations to attract and retain the experienced fashion shopper. ‘

Jabong is credited with launching several industry-firsts in Indian fashion ecommerce such as ramp walk video, online shoppable fashion week and the concept of online shop-in-shop. It has also brought several top global brands exclusively to the Indian market. Its high-quality product curation, top international brands, and a deep assortment that caters to the needs of a complete wardrobe make Jabong ideal to launch this unique fashion proposition as a one-stop destination for all moods and styles of a fashion shopper.

Questions & Answers

Q.

What is the core concept of Jabong's new Mood Store?

A.

The Mood Store allows customers to shop for entire fashion looks based on different moods or occasions, rather than by individual product categories. It aims to reflect how people typically buy clothes.

Q.

Which specific customer insights led to the development of this new store format?

A.

Jabong's understanding of their customers revealed they are affluent, fashion-forward, and prefer buying complete looks for specific moods or occasions, not just individual apparel items.

Q.

How will Jabong promote the launch of the Mood Store?

A.

The launch will be supported by a 360-degree marketing campaign across TV, outdoor advertising, cinema, CRM, and social media. Digital promotions and shoppable videos will also be used.

Q.

How does the Mood Store's fashion selection differ from typical industry offerings?

A.

It focuses on day-to-day fashion that is easily shoppable and wearable, contrasting with the industry trend of showing outlandish, runway fashion that customers often struggle to find.

Reader pulse

Will shopping by 'mood' redefine online fashion?

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