Skip to content
Telecom

Indosat Launches IMSecure to Safeguard Personal Data in a Digitally Connected Indonesia

By Sarah ChenIndonesia
1 min read
indosat
indosat
In this article (4)

Vikram Sinha, President Director and CEO of Indosat, emphasized the importance of personal data security in building customer trust. He stated that while their mission is to connect and empower every Indonesian through digital technology, they are also committed to maintaining high standards in data protection.

As part of this commitment, Indosat has introduced IMSecure—a data security solution under the IM3 brand—to safeguard customers from digital threats like identity theft and cyberattacks. This technology was developed in collaboration with a global digital security company to ensure top-notch protection standards.

IMSecure not only protects customers but also supports Indosat’s goal of empowering society through safe digitalization. As more Indonesians go online, the need for personal data protection increases. IMSecure allows customers to benefit from digitalization without compromising their data security.

Indosat has also launched initiatives to enhance personal data protection in line with PDP regulations. This includes a data privacy awareness program for employees, data type mapping, PDP compliance assessments, and the development of technical policies to manage personal data securely.

To prevent data breaches, Indosat has implemented advanced data protection systems and tools that comply with PDP regulations and safeguard personal data from security threats, even when using third-party services.

In addition to these efforts, Indosat is focusing on building trust in the digital ecosystem through initiatives like IMSecure and digital literacy programs. These programs educate the public on recognizing and avoiding digital threats, maintaining online privacy, and emphasizing the importance of personal data protection.

Sinha concluded by stating that security is crucial for sustainability and trust in the digital ecosystem. Indosat is committed to innovating in personal data protection to ensure that everyone connected through their network can do so safely and confidently.

Questions & Answers

Q.

What specific digital threats is IMSecure designed to protect Indosat customers against?

A.

IMSecure is specifically designed to safeguard Indosat customers from digital threats such as identity theft and cyberattacks. This solution aims to ensure customers can benefit from digitalisation without compromising their personal data security.

Q.

Which brand offers the new IMSecure data security solution?

A.

The new IMSecure data security solution is offered under Indosat's IM3 brand. It forms part of the company's commitment to maintaining high standards in data protection for its customers.

Q.

What measures has Indosat taken internally to improve personal data protection beyond the IMSecure launch?

A.

Indosat has launched several internal initiatives, including a data privacy awareness program for employees, data type mapping, and PDP compliance assessments. They have also developed technical policies to manage personal data securely and implemented advanced data protection systems.

Reader pulse

Is data security a key factor in choosing a telecom provider?

16,847 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Tuesday, Thursday and a Saturday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Tuesday, Thursday and the Saturday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready