An Indian parliamentary panel has taken up the issue of call drops on new mobile operator Reliance Jio Infocomm’s network.
The panel met with GSM industry body COAI – representing the market’s incumbent operators – and Reliance Jio to discuss the reasons for the high number of call failures.
Reliance Jio has been engaged in a bitter dispute with operators over the issue of frequent call drops. Earlier this month, Jio said around 50% to 60% of calls from Jio users to the three largest mobile network operators Airtel, Vodafone and Idea Cellular were failing or dropping.
While this has recently contracted to around 25%, this still represents a substantial number of call drops and call failures..
Reliance Jio has accused the operators of not making enough points of interconnection available to meet the demand for its pan-India mobile services. But incumbents have blamed the company’s strategy of offering free calls, which has led to a surge in network traffic.
