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India is next plan for PayPal

By Sarah ChenIndia
1 min read
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Global technology platform and digital payments company PayPal Holdings has launched in India.

This enables Indian consumers to use PayPal to shop online. Merchants offering PayPal will be able to process both local and global payments, gaining access to the brand’s more than 218 million customers across 200 global markets.

Offering cross-border payments in India for nearly a decade, PayPal has now rolled out secure transactions and such benefits as One Touch, Buyer and Seller Protection and Refunded Return Shipping.

India has all the ingredients to become a true digital economy, says PayPal Private CEO Rohan Mahadevan.

India is next plan for PayPal

“India is transitioning away from our biggest competitor, cash, and our digital platform and technology has immense scope to enable this at scale,” says PayPal India MD Anupam Pajuja. “For us, the marathon has just begun.”

PayPal has set up a customer service centre in India with multilingual support and on-ground sales team.

As digital payments become more mainstream in India, PayPal is partnering with government and state-owned banks on such initiatives as a digital financial literacy program and an eTourist visa.

Questions & Answers

Q.

What new services are available to Indian consumers and merchants now that PayPal has launched in India?

A.

Indian consumers can now use PayPal to shop online. Merchants can process local and global payments, accessing PayPal's 218 million customers globally and benefiting from secure transactions and features like One Touch and Buyer/Seller Protection.

Q.

How long has PayPal been operating in India before this official launch?

A.

PayPal has been offering cross-border payments in India for nearly a decade prior to this launch. This recent development marks its full rollout of services for local transactions.

Q.

What is PayPal doing to support its new operations and digital payments growth in India?

A.

PayPal has established a customer service centre with multilingual support and an on-ground sales team. It is also collaborating with government and state-owned banks on initiatives like digital financial literacy programs and eTourist visas.

Reader pulse

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