HSBC Rolls Out Digital Wallet for SMEs in Singapore

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The bank has launched a digital wallet for businesses in Singapore, which enables them to send, receive and hold cash in multiple currencies.
HSBC’s Digital Wallet, which aims to significantly reduce the time it takes for SMEs to make business payments, is also being launched in the U.K. and the U.S., with a pipeline of further markets as well as new currencies and enhancements, the bank said in an announcement.
The multi-currency wallet is integrated into its business banking platform HSBCnet, and removes the need for businesses to use third-party providers for international transactions, HSBC said. For example, businesses in Singapore can pay their Malaysia counterparts directly in ringgit.
Li Lian Ng, HSBC’s head of business banking, Singapore, said the bank is committed to scaling up its SME banking capabilities in Singapore. The bank previously announced its strategy to scale-up its SME business and increase its share in the market to 15 percent by 2021.
Since then, it has launched a number of products and initiatives for SMEs, including the online banking platform HSBCnet, Green Loans, the «Pioneer» programme for fast growing businesses, international business banking, and a not-for-profit proposition.
HSBC said that Singapore’s SMEs are doubling down on their international connectivity and prioritizing resilience in their supply chains, with 87 percent planning to expand their international business, citing a survey conducted among local businesses with annual revenue between S$5 million and S$100 million.
Drawing on HSBC’s deep digital expertise and wide global network, we are helping SMEs to build resilience and trust within their global supply chains whilst making everyday banking easier, Ng said.
Questions & Answers
Q.Which specific markets, apart from Singapore, will also see the launch of HSBC's new digital wallet for businesses?
Which specific markets, apart from Singapore, will also see the launch of HSBC's new digital wallet for businesses?
The HSBC Digital Wallet is also being launched in the U.K. And the U.S. There is a pipeline for further markets, but these are the only others specified as active launch locations in the announcement.
Q.What is the primary benefit for businesses using this new multi-currency digital wallet, according to HSBC?
What is the primary benefit for businesses using this new multi-currency digital wallet, according to HSBC?
The primary benefit is that the wallet removes the need for businesses to use third-party providers for international transactions. It is integrated into HSBCnet, allowing direct multi-currency payments.
Q.Has HSBC introduced other initiatives for SMEs in Singapore following its strategy announcement?
Has HSBC introduced other initiatives for SMEs in Singapore following its strategy announcement?
Yes, HSBC has launched several initiatives for SMEs. These include the HSBCnet online banking platform, Green Loans, the "Pioneer" programme, international business banking, and a not-for-profit proposition.
Q.What percentage of Singaporean SMEs surveyed plan to expand their international business?
What percentage of Singaporean SMEs surveyed plan to expand their international business?
A survey conducted among local businesses with annual revenue between S$5 million and S$100 million indicated that 87 percent of Singaporean SMEs are planning to expand their international business.
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