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Hong Kong’s TNG Wallet partners with 7-Eleven

By Sarah Chen
2 min read
mobile wallet
mobile wallet
In this article (5)

Hong Kong digital wallet service TNG Wallet has partnered with convenience chain 7-Eleven to make top-up, payment and cash withdrawal services across more than 900 of the chain’s outlets in the city.

The latest agreement brings TNG Wallet’s global cash pick-up points up to over 180,000.

Holding a Stored Value Facilities license issued by the Hong Kong Monetary Authority (HKMA) in August 2016, TNG has not limited its influence and ambitions to Hong Kong.

Since its founding in 2012, it has built a service infrastructure and network that offers a number of financial services including global remittance, person-to-person (P2P) money transfer, global bill payment, global SIM card airtime top-up, foreign currency exchange and purchase, and cash withdrawal.

Karen Lam, e-business and service controller for 7-Eleven in Hong Kong and Macau, called the collaboration a ground breaking convergence of retail and Fintech. She believes that this collaboration will upgrade its customers’ in-store experience.

TNG Wallet allows users to make cash withdrawals of up to HK$500 ($63.90) for each time anytime at any 7-Eleven store in the city. Advanced service such as cash withdrawal is limited to verified SVIP and VIP users.

Users can register for a SVIP account through a simple face-to-face identity process that takes around 15 minutes, whereas to register for a VIP account, users only need to upload their ID card copy digitally through the TNG Wallet platform.

TNG’s financial inclusion ambition extends beyond the borders of Hong Kong. To date, verified TNG Wallet users can remit money instantly to anyone in the above countries with or without a bank account, and recipients receive money into their bank account or receive / withdraw cash from over 180,000 cash pick-up points globally.

“We are accelerating our pace to build a global e-wallet FinTech service network, and paying close attention to different technological and business development opportunities, especially in countries along the ‘One Belt, One Road’ route. On top of laying a solid foundation for TNG’s long-term overseas business expansion, it is also our mission to bring digital financial services to a wider range of people,” Kong added.

Questions & Answers

Q.

What is the maximum amount customers can withdraw from 7-Eleven stores using TNG Wallet?

A.

Users can withdraw up to HK$500 ($63.90) per transaction at any 7-Eleven store in Hong Kong. This advanced cash withdrawal service is only available to verified SVIP and VIP users.

Q.

What is the difference in the registration process for SVIP and VIP TNG Wallet accounts?

A.

To register for a SVIP account, users must complete a face-to-face identity process, which takes about 15 minutes. For a VIP account, users simply upload a digital copy of their ID card via the TNG Wallet platform.

Q.

What other financial services does TNG Wallet offer beyond its new partnership with 7-Eleven?

A.

TNG Wallet offers global remittance, person-to-person money transfer, global bill payment, global SIM card airtime top-up, foreign currency exchange and purchase, and cash withdrawal services.

Q.

How do recipients get money from international remittances sent via TNG Wallet?

A.

Recipients of remittances can receive money directly into their bank account. Alternatively, they can receive or withdraw cash from over 180,000 cash pick-up points globally.

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