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Hong Kong International Airport Invites Tender for Two Anchor Travel Retail Concessions

By Aiko TanakaHong Kong
1 min read
hong kong Midfield Concourse
hong kong Midfield Concourse
In this article (4)

Airport Authority Hong Kong (AA) has launched tenders for two anchor retail licences of liquor and tobacco concession and, perfume & cosmetics and fashion accessories concession in Hong Kong International Airport (HKIA). 

Over the past years, the AA has been conducting intensive consumer research to understand passenger needs in regard to the anchor travel retail concessions.  The AA recognises the changing shopping behaviour of the travellers, and hence plans to use the tender opportunity to modify the retail spaces and concession mix in an effort to enhance customer shopping experience and excitement. 

Cissy Chan, Executive Director, Commercial of the AA said, “As a world-class international and regional aviation hub for around 70 million passengers a year, it is critical that HKIA continues to offer a variety of attractive shopping choices for our diverse range of travellers. We will leverage this tender opportunity to take HKIA shopping excitement and relevance to the next level.”

Under the two concessions, new product categories and activities will be introduced. The increase in total floor area will also further enhance flexibility, experimentation, product uniqueness and excitement to passengers. 

The tender is open to all travel retailers, and interested parties can visit https://www.hongkongairport.com/eng/business/airport-authority/business-opportunities/1477621132870.html?invitation-to-tender for more details. Both tenders will close on 2 February, 2017 at 2:30pm and the selected retail partners will be announced in the second quarter of 2017.  

Questions & Answers

Q.

What types of retail licences are being offered at Hong Kong International Airport?

A.

The Airport Authority Hong Kong is tendering two anchor retail licences. These cover a liquor and tobacco concession, and a perfume & cosmetics and fashion accessories concession within the airport.

Q.

Why is Airport Authority Hong Kong making changes to its retail offerings now?

A.

AA recognises changing traveller shopping behaviour and wants to enhance the customer experience. This tender will modify retail spaces and concession mixes, introducing new product categories and activities.

Q.

When do interested parties need to submit their tenders by?

A.

Both tenders will close on 2 February 2017 at 2:30 PM. The Airport Authority Hong Kong expects to announce the selected retail partners in the second quarter of 2017.

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