Hong Kong Boutique Hotel Step Up Their Game with Restaurant to Room Service

Listen to this article
In this article (4)
Ever get slightly disappointed by the poor selection (or lack) of food at a hotel’s room service menu? Well lucky for you, your indulgent cravings for mouth-watering dishes are being answered as Deliveroo joins forces Madera Group to provide on-demand restaurant to room service.
Madera Group have strategically partnered with the leading food platform in Hong Kong to have inroom Deliveroo menus where guests can simply ring up guest services to order. With Deliveroo’s wide selection of restaurant partners, this means that guests can get their hands on a buffet of amazing cuisines including favourites such as 208 Duocento Otto, Yu Mai and Honeymoon Dessert with a mere phone call. The cost is simply added to the final bill upon check-out. There really is no way to top that level of room service!
Lucas Lai, Head of Madera Hospitality Management at Madera Group comments, “As an award-winning luxury boutique hotel, we understand the ever-changing wants of the modern day traveller so it makes sense for us to partner up with Deliveroo to further enhance our guest experience, to provide all-day room service.”
Brian Lo, General Manager of Deliveroo Hong Kong adds, “Customers love the convenience of at-home delivery so we are bringing our on-demand offering and amazing food selection straight to their hotel
door. We are delighted to partner with a well-established player in the hotel-apartment sector and widen local restaurants to tourists and business travellers alike.”
Questions & Answers
Q.Which specific company within Madera Group is implementing this new room service offering?
Which specific company within Madera Group is implementing this new room service offering?
Lucas Lai, Head of Madera Hospitality Management, is mentioned as commenting on the partnership. This indicates that Madera Hospitality Management is the part of Madera Group involved in this initiative.
Q.What is the process for guests to order food through this new room service system?
What is the process for guests to order food through this new room service system?
Guests can simply ring up guest services at the hotel to place an order from the in-room Deliveroo menus. The cost of the meal will then be added to their final bill upon check-out.
Q.What are some examples of restaurants available to guests through this partnership?
What are some examples of restaurants available to guests through this partnership?
Guests can choose from a variety of cuisines, including favourites such as 208 Duocento Otto, Yu Mai, and Honeymoon Dessert. Deliveroo offers a wide selection of restaurant partners.