Harvey Norman sales suffer in Asia

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Australian electronics and furniture retailer Harvey Norman suffered an 18-per-cent decline in sales in its Singapore store network last year.
While sales dropped 26.1 percent in local currency during the second half-year due to the Covid-19-related lockdown, first-half sales – described by the company as “poor” – were down as well, by 11.9 percent. In Australian dollars, sales benefited from a 5.8 percent appreciation in the Singaporean dollar in the period.
Harvey Norman’s 12 company-operated stores in Singapore closed on April 7 and still remain closed by government decree. The retailer has continued to trade online during the store closures, and anticipates being able to reopen offline later this month.
Meanwhile, in Malaysia the company closed its 23 stores from March 18 to April 17, in line with government requirements, and gradually reopened individual stores, starting with just the electrical and computer categories, and eventually furniture and bedding, between April 18 and May 12. Online trade resumed from April 18 for the electrical and computer categories only.
Sales were down 4.2 percent year on year in constant local currencies for the six months to May 31, and up 6.5 percent for the full year, thanks to a strong 15-per-cent uptick during the first half.
In Australian dollars, sales were positively affected by a 5.2-per-cent appreciation in the Malaysian Ringgit during the year.
In New Zealand, Northern Ireland, Slovenia and Croatia, where the retailer operates wholly-owned company stores, sales were down across the board.
The only outlier was Ireland, where Harvey Norman operates wholly-owned company stores and saw a significant sales increase in the second half, despite only being allowed to fully reopen stores on June 8.
Questions & Answers
Q.What caused the significant sales increase in Ireland for Harvey Norman?
What caused the significant sales increase in Ireland for Harvey Norman?
The article states that Ireland saw a significant sales increase in the second half. However, it does not provide specific details on the reasons behind this growth, only noting that stores fully reopened on June 8.
Q.Which specific categories of products were available for online purchase in Malaysia after the stores initially reopened?
Which specific categories of products were available for online purchase in Malaysia after the stores initially reopened?
Online trade resumed for the electrical and computer categories only in Malaysia from April 18. Later, the physical stores gradually reopened for electrical and computer, then furniture and bedding.
Q.How did the Singaporean dollar's value impact Harvey Norman's reported sales figures?
How did the Singaporean dollar's value impact Harvey Norman's reported sales figures?
The Singaporean dollar's 5.8 percent appreciation positively affected sales when converted to Australian dollars. This means the decline in local currency sales appeared less severe in Australian dollar terms.
Q.Were all of Harvey Norman's Malaysian stores able to open simultaneously after the lockdown period?
Were all of Harvey Norman's Malaysian stores able to open simultaneously after the lockdown period?
No, the stores gradually reopened individually between April 18 and May 12. They started with electrical and computer categories, then later included furniture and bedding.
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