Harvey Norman open door in Johor Malaysia
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Australian furniture retailer Harvey Norman Malaysia has opened its first store in Johor, at Paradigm Mall.
Harvey Norman Asia MD Kenneth Aruldoss said the opening was timely as Johor has an impressive market thanks to rapid economic growth.
The store also offers the retailer’s “Shop with Confidence” campaign which offers price guarantee.
“This means that when customers buy a product from Harvey Norman and later find the same item at a lower price at another store, we will match the lower price and top up 10 per cent of the price difference within 10 days,” Aruldoss said.
Another Johor store will be opened in SouthKey Mid Valley Megamall within the next three months while the third store is expected to open its doors in Tebrau, site of the Ikea-anchored Toppen shopping centre, early next year.
Harvey Norman Malaysia has opened 17 stores so far, and plans to increase the network to 43 within 10 years.
Questions & Answers
Q.What is the specific timeframe for Harvey Norman to open its second store in Johor?
What is the specific timeframe for Harvey Norman to open its second store in Johor?
Harvey Norman plans to open another store in SouthKey Mid Valley Megamall within the next three months. This will be the second location for the retailer in Johor.
Q.How does Harvey Norman's 'Shop with Confidence' campaign ensure a price guarantee for customers?
How does Harvey Norman's 'Shop with Confidence' campaign ensure a price guarantee for customers?
Under the 'Shop with Confidence' campaign, if customers find the same product cheaper elsewhere after purchase, Harvey Norman will match the lower price and add 10% of the price difference within 10 days.
Q.What are Harvey Norman Malaysia's long-term expansion plans for its store network?
What are Harvey Norman Malaysia's long-term expansion plans for its store network?
Harvey Norman Malaysia intends to significantly increase its store network. The retailer aims to expand from 17 stores currently to a total of 43 stores within the next ten years.
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