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Grab Selects Adyen as Payment Solution Partner in Southeast Asia

By Aiko TanakaSingapore
2 min read
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Adyen, the global payments technology company, today announced that Grab, Southeast Asia’s leading ride-hailing platform, has selected Adyen to extend the capabilities of its GrabPay platform in Indonesia, Philippines, Thailand and Vietnam. Grab will partner with Adyen to deliver a consistent, frictionless payment experience for customers traveling across markets regardless of their device or payment method.

“As part of Grab’s drive to make ride-hailing even safer, easier and more accessible to everyone in Southeast Asia, providing trusted, seamless mobile payments is crucial for the overall customer experience. Grab wanted a partner who could support a variety of traditional and alternative payment methods to support our growth across the region. Adyen fits the bill and we are excited at now being able to offer our passengers even more payment options when they pay through GrabPay,” said Joel Yarbrough, Head of Payments & Commerce Product, Grab.

With Adyen supporting 250 payments methods around the world, Grab customers will be offered both traditional cards and, over time, country-specific payment methods, using Adyen’s expertise and data to expand payment options.

Business travelers who work within the region can also easily tabulate their business ride spending with Grab through the Grab for Work portal, and companies can automatically pay for their employees’ rides through the use of corporate cards.

“Southeast Asia is a diverse and highly fragmented region and there is no one preferred method of payment. However, mobile penetration in the region remains high and drives several key trends including the rise of mobile payments and platforms as a service. Partnering with a fellow innovator and disruptor such as Grab, we are eager to empower commuters in Southeast Asia with the same convenience of hailing a ride seamlessly as paying for their Grab ride with equal ease,” said Warren Hayashi, President, APAC, Adyen.

This partnership announcement is in conjunction with Adyen’s growth momentum in the region as it expands its presence in Singapore with a new, bigger office. Adyen began operations from its new office in August 2016.

Questions & Answers

Q.

Which specific countries will see GrabPay's capabilities extended through this partnership?

A.

Grab will extend GrabPay's capabilities in Indonesia, the Philippines, Thailand, and Vietnam. This aims to provide a consistent payment experience for customers across these markets.

Q.

What benefits will Adyen's payment expertise bring to Grab customers?

A.

Adyen's expertise will enable Grab to offer customers more payment options, including traditional cards and, over time, country-specific methods. This enhances the overall customer experience.

Q.

How will this partnership assist business travellers using Grab?

A.

Business travellers can easily track their ride spending through the Grab for Work portal. Companies can also automatically pay for employee rides using corporate cards.

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