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Grab, Gojek to hike fees in Singapore by up to 37 cents

By Sarah ChenSingapore
1 min read
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In this article (5)

Ride-hailing operators Grab, Gojek, TADA and CDG Zig in Singapore will hike their platform fees by up to 50 Singapore cents (37 U.S. cents) starting Jan. 1, 2025.

Grab, the largest ride-hailing firm, will raise its platform fee from 70 cents to 90 cents per trip. For its food, groceries and parcel delivery services, fees will go up from 40 cents to 60 cents.

It said the new “platform & partner fee” will support Central Provident Fund contributions, work injury compensation coverage and other welfare initiatives for its platform workers, as well as platform maintenance and service improvements.

Similarly, Gojek will raise its platform fee from 30 cents to 50 cents per trip, saying these changes are to “protect drivers and their earnings in support of the Bill” on top of improving and maintaining its services.

ComfortDelGro, the largest taxi operator in Singapore, will follow suit and raise its platform fee from the current rate of 70 cents to S$1-1.2, based on factors such as distance and travel time.

As for TADA, fees per ride will go up by 50 cents, excluding goods and services tax. It noted that besides maintaining current features and developing new ones to provide a better ride-hailing experience, this adjustment is also essential to support the implementation of the government’s Platform Workers Bill.

Questions & Answers

Q.

Which ride-hailing and delivery services are increasing their platform fees in Singapore?

A.

Grab, Gojek, TADA, and CDG Zig are all set to raise their platform fees. Grab will also increase fees for its food, groceries, and parcel delivery services, alongside its ride-hailing operations.

Q.

What reasons have the companies given for increasing their platform fees?

A.

Grab stated the fee supports Central Provident Fund contributions, work injury compensation, welfare initiatives, and platform maintenance. Gojek and TADA mentioned protecting drivers' earnings, improving services, and supporting the Platform Workers Bill's implementation.

Q.

When will these new platform fee increases officially come into effect?

A.

All the announced platform fee hikes by Grab, Gojek, TADA, and CDG Zig will commence on January 1, 2025. This applies to both ride-hailing and delivery services where applicable.

Q.

How much will ComfortDelGro's platform fee increase by, and what factors will influence its new rate?

A.

ComfortDelGro's platform fee will increase from 70 cents to between S$1 and S$1.20 per trip. The exact new rate will be determined by factors such as the distance travelled and the duration of the journey.

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