Skip to content
General

Google shuts down Stadia, all customers getting refunds

By Minjun Park
2 min read
Google Data
Google Data
In this article (5)

Google has a long history of killing off its services, despite vouching that they are here to stay. Granted, the search giant is always looking for ways to make its users happier, let’s not forget that the road to hell is paved with good intentions.

That said, Google’s graveyard includes many services like Hangouts, YouTube Originals, YouTube Go, Chrome Apps, Google Play Movies & TV, Google Play Music, just to name a few. Unfortunately, Google Stadia is going to the same graveyard, too next year.

I think it’s safe to say that we’re surprised it lasted that long, not that the service is being shut down. The fact that Google Stadia didn’t succeed during a 2-year pandemic that made throngs of people to turn to gaming, or the skyrocketing costs of graphics cards and the shortages, speaks volumes about how well the service was managed by the Mountain View company.

The bottom line is today’s announcement isn’t a surprise for many of us, but it’s certainly a big surprise for developers that have games launching on Stadia in the coming months. Google did not announce any developers about its plans to shut down the platform, so it’s unclear if these developers will eventually receive any money from the search giant.

However, if you’re just a Stadia user who bought games and the hardware from Google, you will be reimbursed. Google announced that it would refund all Stadia hardware purchases made through the Google Store, and all game and add-on content purchases made through the Stadia store. As you can imagine, this is a lot of money.

Google Stadia users will be able to continue to play until January 18, 2023, after which the platform will be shut down. Also, Google confirmed it expects to have the majority of refunds completed by mid-January 2023.

Questions & Answers

Q.

Which purchases will Google refund for Stadia users?

A.

Google announced it will refund all Stadia hardware purchases made through the Google Store. Also, all game and add-on content purchases made through the Stadia store will also be reimbursed.

Q.

Until when can Stadia users continue to play their games?

A.

Stadia users will be able to continue playing their games until January 18, 2023. After this date, the platform will be officially shut down.

Q.

When does Google expect to complete most of the refunds?

A.

Google confirmed it expects to have the majority of refunds completed by mid-January 2023. This is just before the platform officially shuts down.

Q.

Were developers informed about Google's decision to shut down Stadia?

A.

No, Google did not announce its plans to shut down the platform to any developers. It is unclear if these developers will receive any money from the search giant.

Reader pulse

Google's full refund for Stadia:

23,263 votes so far

Weekly Briefing

Asia's retail intelligence, in your inbox

Monday, Wednesday and a Friday Weekly Wrap: the retail stories, numbers and moves that mattered across Asia. Nothing else, and you can unsubscribe in one click.

  • Top industry moves and market shifts
  • Weekly data-driven analysis from across Asia
  • Monday, Wednesday and the Friday Weekly Wrap

Read by retail operators, investors and brand teams across Asia.

Protected by a quick human check. No spam, ever. Unsubscribe in one click.

SecureGDPR ready