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Google executive accuses Apple of using peer pressure and bullying to sell iPhones

By Sarah Chen
2 min read
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google sign 3253
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Back in October, Google Senior VP Hiroshi Lockheimer suggested that Apple end the blue bubble vs. green bubble battle by incorporating Google’s Rich Communication Services (RCS) into the iOS Messages app. As you might know, features found on iOS such as end-to-end encryption, are broken when an Android user is part of a group chat. Lockheimer, whose official title at Mountain View is Senior Vice President of Platforms and Ecosystems, has more to say about RCS.

First, for those uncertain what RCS is, it is Google’s attempt to build an SMS/MMS platform to compete with Apple’s Messages app. With RCS, Android users could send larger text messages, share larger media files, and have privacy thanks to end-to-end encryption. Google was even talking about using the platform as an e-commerce system allowing companies to get in touch with customers.

RCS also gives Android users read receipts, and would allow them to send messages over Wi-Fi and mobile data. With iOS support for RCS, the Google executive notes that there would be less pressure among American youths to purchase an iPhone. With RCS, messaging an Android user would be a more modern and similar experience.

Before RCS, Google had an Android messaging app and most U.S. carriers also loaded Android phones with their own messaging app bloatware leading to a confusing mish-mash of features on different carrier apps.

Lockheimer, who is a strong supporter of RCS, tweeted comments related to a Wall Street Journal article about iMessage’s domination among texting teens. This had led young Android users to feel left out when texting iOS users. Lockheimer wrote, “Apple’s iMessage lock-in is a documented strategy. Using peer pressure and bullying as a way to sell products is disingenuous for a company that has humanity and equity as a core part of its marketing. The standards exist today to fix this.”

Not all Twitter users took Apple’s side of things. A subscriber named Remon (@TheGreatUsurper) stated, “Typical iPhone user missing the point. Android has an iMessage equivalent, it uses a protocol to replace SMS. All major carriers already support the standard. Android users text over wifi & data, (receive) read receipts, great group chats, (and) reactions. Apple intentionally hurts communication.”

ion not to support RCS is being done so that Apple continues to benefit from the vendor lock-in effect. Back in 2016, Apple’s Phil Schiller said “moving iMessage to Android will hurt us more than help us.” Apple’s software head Craig Federighi stated that “iMessage on Android would simply serve to remove [an] obstacle to iPhone families giving their kids Android phones.”

The Google SVP believes that with iOS support for RCS, there would be less pressure on teens to buy an iPhone. Along those same lines, there also would be less pressure on the parents of teens to buy them an iPhone instead of an Android phone. And since some Android handsets are much cheaper than iPhone models, not allowing Apple’s Messages platform to integrate with RCS is theoretically costing consumers a large amount of money every year.

Questions & Answers

Q.

What improvements would RCS bring to messaging for Android users?

A.

With RCS, Android users could send larger text messages and media files, and benefit from end-to-end encryption. It would also allow read receipts and messaging over Wi-Fi and mobile data.

Q.

What is Google's Senior VP's main criticism of Apple regarding iMessage and RCS?

A.

Hiroshi Lockheimer believes Apple uses peer pressure and bullying, particularly among young people, to sell iPhones. He argues that Apple's refusal to adopt RCS is a deliberate strategy for vendor lock-in.

Q.

Why has Apple previously resisted making iMessage available on Android?

A.

Past Apple executives, Phil Schiller and Craig Federighi, stated that moving iMessage to Android would hurt Apple. They believed it would remove an obstacle that currently encourages families to buy iPhones.

Q.

How might iOS support for RCS impact iPhone sales and consumer costs?

A.

The Google SVP suggests it would reduce pressure on young people and their parents to buy iPhones. This could theoretically save consumers money, as some Android phones are cheaper than iPhones.

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