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Google Assistant is secretly listening to you, it turns out

By Wei Zhang
1 min read
Google Assistant
Google Assistant
In this article (4)

In a strange turn of events, Google allegedly confirmed that Google Assistant on your phone or smart speaker may be recording your audio without your knowledge, but just “at times”.

Google representatives on Tuesday told the Parliamentary Standing Committee on Information Technology that Google employees listen to some recordings of conversations between users and Google Assistant.

Back in 2019, Google confirmed that its employees occasionally listen to conversations between users and Google Assistant. “We take a number of precautions to protect data during the human review process-audio snippets are never associated with any user accounts and language experts only listen to a small set of queries (around 0.2 percent of all user audio snippets), only from users with VAA turned on,” Google stated at the time.

That’s all in the fine print but as it turns out, sometimes audio was recorded by the Google Assistant on a smartphone or smart speaker even when a user had not triggered the AI by saying Ok Google. IndiaToday sources claim that in response to a question from BJP MP Nishikant Dubey, the Google team confirmed the aforementioned.

Google’s privacy policy states, “Occasionally, the Assistant will activate when you didn’t intend it to because it incorrectly detected that you wanted its help. If that happens, just say Hey Google, that wasn’t for you, and the Assistant will delete the last thing it sent to Google.”

That’s all fine and dandy but there’s nothing about the times when Google Assistant is secretly listening to your conversations. How would you know in the first place? It’s a major scandal that has the potential to blow way out of proportion! We’re monitoring the situation closely and we’ll keep you posted if there’s any further information.

Questions & Answers

Q.

When did Google last acknowledge that its staff might be listening to conversations with Google Assistant?

A.

Google confirmed in 2019 that its employees occasionally listen to conversations between users and Google Assistant. More recently, Google representatives told the Parliamentary Standing Committee on Information Technology about this practice.

Q.

What is Google’s stated policy regarding the privacy of audio snippets reviewed by human experts?

A.

Google states precautions are taken, including never associating audio snippets with user accounts. Language experts reportedly listen to a small set of queries, approximately 0.2 percent, only from users who have VAA (Voice and Audio Activity) turned on.

Q.

What happens if Google Assistant activates unintentionally, according to Google's privacy policy?

A.

Google's privacy policy advises users to say, 'Hey Google, that wasn't for you.' The Assistant will then delete the last recording it sent to Google, if it was incorrectly triggered by a non-verbal cue.

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