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Google adds new Maps features that offer some users rewards and perks

By Minjun Park
1 min read
Google adds new Maps features that offer some users rewards and perks
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Google has just announced a new set of features for business owners that will allow them to give Maps users an incentive to follow and, eventually, buy from them. Five years after launching Google My Business, which supposedly helped more than 150 million local business connect with people who are looking for them online, Google has decided to evolve it by adding new features and brand new design for mobile.

The most important changes are aimed at Maps users who will now be able to find a business much easier. For example, business owners can now claim a short name and URL for their business, and in the coming months, people will be able to search short names directly in Maps.

Moreover, starting today, businesses will be allowed to reward customers who follow their business on Google Maps with welcome offers, including discounts and other rewards. To make their businesses more appealing to potential customers, Google introduced the option to set the preferred profile cover photo.

Also, businesses will be able to add photo captions to their profiles, which will tell the stories behind the pictures. A new logo feature has been revealed as well, which will allow businesses that completed their core info to have their logo displayed at the top right-hand side of their profile.

Maps is one of the first apps that gets these new features for businesses, but Google might bring some of them to other apps or devices like Assistant and smart speakers, which would be in line with the company’s voice strategy.

Questions & Answers

Q.

Which specific new features are being introduced that allow businesses to offer incentives to customers?

A.

Businesses will now be able to reward customers who follow their profile on Google Maps. These rewards can include welcome offers, discounts, and other perks to encourage engagement and potential purchases.

Q.

What is the primary purpose of the new 'short name' feature for businesses on Google Maps?

A.

The short name feature allows business owners to claim a concise and easily searchable name and URL for their business. This will enable users to search for businesses directly in Maps using these short names in the coming months.

Q.

Are these new features exclusive to Google Maps, or will they be rolled out elsewhere?

A.

Maps is one of the first applications to receive these new features for businesses. Google may extend some of them to other apps or devices, such as the Assistant and smart speakers, aligning with their voice strategy.

Q.

How can businesses use the new photo features to enhance their profiles on Google Maps?

A.

Businesses can now set a preferred profile cover photo to make their listings more appealing. Also, they can add captions to their photos, which allows them to share stories or provide context for the images displayed.

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