Gojek drives car service into Hanoi
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Ride-haling platform Gojek has launched its GoCar Protect service in Hanoi a month after introducing it in HCMC.
The Indonesia-headquartered company guarantees that all its drivers have got two doses of Covid-19 vaccines and all cars are equipped with an air purifier and a transparent protective shield to separate drivers and passengers.
Drivers must take a selfie to prove they have a mask on at the start of the day.
Gojek Vietnam general manager Duc Phung called the launch in HCMC a success after seeing a “multifold increase” in the number of bookings.
“The risk of infection continues to be our users’ top concern when considering mobility options,” and that this is why the company continues to adopt stringent safety practices, he said.
The launch adds a third car ride-hailing option in Hanoi after GrabCar and beCar.
Gojek, which entered Vietnam in 2018, introduced its car services much later than its competitors, who have been at it for years.
Ride-hailing and food delivery revenues rose by 35 percent in 2021 to $2.4 billion, according to a report by Google, Temasek and Bain & Company.
Questions & Answers
Q.What specific safety measures are in place for GoCar Protect services in Hanoi?
What specific safety measures are in place for GoCar Protect services in Hanoi?
All drivers are guaranteed to have received two doses of Covid-19 vaccines. Also, all cars are fitted with an air purifier and a transparent protective shield. Drivers must also take a selfie daily to confirm mask usage.
Q.How successful has GoCar Protect been since its initial launch in HCMC?
How successful has GoCar Protect been since its initial launch in HCMC?
Gojek Vietnam general manager Duc Phung described the launch in HCMC as a success. The company observed a 'multifold increase' in the number of bookings there, indicating positive customer reception for the service.
Q.How does Gojek's car service compare to its competitors in Hanoi?
How does Gojek's car service compare to its competitors in Hanoi?
Gojek's car service is the third option available in Hanoi, joining GrabCar and beCar. Gojek entered Vietnam in 2018 but introduced its car services much later than these established competitors, who have offered them for years.
Q.What was the growth in revenue for the ride-hailing and food delivery sectors in Vietnam during 2021?
What was the growth in revenue for the ride-hailing and food delivery sectors in Vietnam during 2021?
Ride-hailing and food delivery revenues in Vietnam increased by 35 percent in 2021. The total revenue for these sectors reached $2.4 billion, according to a report compiled by Google, Temasek, and Bain & Company.