Globe upgrading GCash to support bulk payments
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The Philippines’ Globe Telecom is upgrading its GCash mobile money service to allow it to support expanded services such as bulk payment services for salaries.
The operator’s dedicated G-Xchange Inc (GXI) subsidiary will deploy the latest version of Amdocs’ Mobile Financial Services (MFS) suite, which has been powering the GCash money service since 2004.
By conducting the upgrade GXI aims to be able to deliver services faster ad more efficiency and to be able to scale up the service to bulk transactions when needed.
Amdocs will also provide end-to-end delivery services including development, deployment, testing and support as part of the contract.
“GCash has come a long way in solving financial inclusion challenges in the Philippines,” GXI CEO Albert Tinio said.
“This key system enhancement will enable us to realize new revenue streams with new services targeting new segments, while boosting GCash’s ability to deliver a highly scalable and efficient mobile financial services solution for consumers, merchants and organizations, meeting the business need of the evolving marketplace.”
Questions & Answers
Q.What is the primary reason for Globe Telecom to upgrade its GCash service?
What is the primary reason for Globe Telecom to upgrade its GCash service?
Globe Telecom is upgrading its GCash service to enable expanded offerings, specifically to support bulk payment services for salaries. This aims to deliver services faster and more efficiently, allowing the platform to scale for large transactions.
Q.Which company is providing the technology for the GCash upgrade?
Which company is providing the technology for the GCash upgrade?
Amdocs is providing the technology for the GCash upgrade. Its latest Mobile Financial Services suite will be deployed, building on a partnership that has powered GCash since 2004.
Q.What additional services will Amdocs provide as part of this contract?
What additional services will Amdocs provide as part of this contract?
Amdocs will provide end-to-end delivery services beyond just the software. This includes development, deployment, testing, and ongoing support for the upgraded GCash platform.
Q.How does GXI expect this system enhancement to benefit GCash?
How does GXI expect this system enhancement to benefit GCash?
GXI expects the enhancement to enable new revenue streams and services, targeting new market segments. It should also boost GCash's ability to offer a highly scalable and efficient mobile financial solution for various users.
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