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Globe Joins Forces with e& to Boost International Voice Services, Ensuring Secure, High-Quality Traffic

By Wei ZhangPhilippines
2 min read
Globe Telcom
Globe Telcom
In this article (6)

Globe, a prominent name in the telecommunication industry, recently revealed a strategic collaboration with e& Carrier & Wholesale Services (C&WS), internationally recognized as the global technology group e&’s wholesale division. The primary objective of this partnership is to supervise Globe’s international voice traffic.

Enhancing Global Voice Services

Under the terms of this agreement, e& is set to be Globe’s preferred partner for international voice services, providing a safe, reliable, and superior entry point for voice traffic aimed at the Globe network. e&’s international voice network, routing expertise, and security capacities will couple with Globe’s extensive market influence to offer carrier partners a safe and efficient route to the Globe network.

Nabil Baccouche, e&’s Group Chief Carrier & Wholesale Officer, stated that this collaboration will not only enhance service quality but also ensure traffic protection and support future growth. Real-time monitoring and AI-enabled fraud detection will bolster these services.

On the other hand, Darius Delgado, Chief Commercial Officer of Globe, expressed that the partnership signifies a significant leap in solidifying Globe’s international voice business. By collaborating with a global technology leader like e&, Globe aims to improve service quality, bolster fraud protection, and offer more value to international carrier partners.

Prioritizing Security and Efficiency

The service will benefit from e&’s voice security features, which include a voice firewall, AI-driven fraud prevention, real-time traffic monitoring, advanced analytics, and SIM-box detection. These features will play a crucial role in ensuring revenue protection, maintaining traffic integrity, and minimizing fraud on international voice routes.

Globe’s strong presence in the Philippine market paired with e&’s extensive global carrier network and wholesale expertise will offer international operators an efficient connection to the Globe network. Carrier partners are expected to benefit from intelligent routing, improved traffic visibility, and consistent service management through e&.

Questions & Answers

Q.

What does the strategic partnership between Globe and e& aim to achieve?

A.

The partnership aims to supervise Globe’s international voice traffic and improve service quality, bolster fraud protection, and offer more value to international carrier partners.

Q.

What security features will the service leverage?

A.

The service will leverage e&’s voice security features, including a voice firewall, AI-driven fraud prevention, real-time traffic monitoring, advanced analytics, and SIM-box detection.

Q.

What benefits will carrier partners potentially gain from this partnership?

A.

Carrier partners can expect benefits such as intelligent routing, improved traffic visibility, and consistent service management through e&.

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