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Foodstuffs to open self-checkout-only store

By Wei Zhang
1 min read
retail india
retail india
In this article (5)

Foodstuffs is opening a self-checkout-only grocery store called Pams Pantry – an extension of its Pams private label range.

The store, which will open in Amberley, North Canterbury, in July will primarily stock Foodstuffs’ Pams, Pams Finest and Value private labels.

According to Foodstuffs South Island general manager of retail Tim Donaldson, the store will offer ease, convenience and great value to customers.

“There’s something else new. The store will be 100 per cent self-checkout, freeing up our team members to help customers get what they want, how they want it,” Donaldson said in a statement.

“There will still be an opportunity to catch up on local gossip and news with our people, but these customers who love the ability to get in and out quickly with no fuss will enjoy the ease of self-checkout.”

The concept store is serving as a trial, and if things go well, it will lead to a broader rollout into other parts of New Zealand.

Donaldson said he has long had this project in mind, and is looking forward to seeing how customers respond to the self-service experience.

“When the opportunity came up to revisit one of our Four Square stores, we wanted to do something very different for customers,” Donaldson said.

“Aside from the fact we get to celebrate one of New Zealand’s most iconic grocery brands, Pams, we also have the chance to create a new, one-of-a-kind shopping experience for our customers in Amberley.”

Questions & Answers

Q.

What is the primary range of products that will be stocked in the new Pams Pantry store?

A.

The store will primarily stock Foodstuffs’ own private labels. These include Pams, Pams Finest, and Value ranges, which are extensions of the Pams brand.

Q.

Where will the first Pams Pantry concept store be located and when is it expected to open?

A.

The new concept store, Pams Pantry, is planned to open in Amberley, North Canterbury. Its opening is scheduled for July, introducing a new shopping experience there.

Q.

What is the main reason for making the new Pams Pantry store 100% self-checkout?

A.

The 100% self-checkout model aims to free up team members. This allows them to assist customers in other ways, enabling quick and fuss-free shopping for those who prefer it.

Q.

Will there be any opportunity for customers to interact with staff at the new Pams Pantry store?

A.

Yes, there will still be opportunities for customers to engage with staff. Team members will be available to help customers and for social interaction, despite the self-checkout system.

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