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Food, gaming and business app downloads soar during crisis

By Rajiv Menon
1 min read
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App downloads have soared during the coronavirus crisis, with the business, food & beverage and gaming categories showing the highest growth.

SaaS company Adjust has published in its App Trends 2020 report, in which it compares app downloads data from the first quarter of this year with the same period in 2019.

Adjust says business app sessions have undergone a huge rise (an increase of 105 percent over last year), with app downloads surging 70 percent. Revenue events have risen 75 percent, as users select premium app versions to assist the transition to work from home.

With many restaurants forced to offer takeout-only meals, F&B apps also saw a major increase in sessions (up 73 percent on this time last year). Installs of these apps have gone up by 21 percent.

But the fastest-growing category for app downloads was Gaming, with a 132-per-cent increase during the last week of March alone. There was a 47-per-cent year-on-year increase in gaming sessions and a 75 percent increase in installs in the first quarter of this year compared to last year.

“Beyond these increases in installs and sessions, the report shows little evidence to suggest that there’s been a fundamental shift in user behavior post-install,” said Adjust co-founder and CTO Paul H. Muller.

“Users are still taking the same actions in-app, such as averaging a little above two sessions a day, to churning at predictable points in the customer journey.”

Questions & Answers

Q.

Which app categories saw the most significant growth in downloads during the crisis period?

A.

The business, food & beverage, and gaming categories showed the highest growth in app downloads. Gaming had the fastest growth, increasing by 132 per cent in the last week of March alone.

Q.

How did business app downloads and user engagement change compared to last year?

A.

Business app downloads surged by 70 percent, and sessions rose by 105 percent. Revenue events also increased by 75 percent, as users bought premium versions to help with working from home.

Q.

Did the report indicate any lasting changes in user behaviour after installing new apps?

A.

The report showed little evidence of a fundamental shift in user behaviour post-install. Users are still taking similar in-app actions, like averaging just over two sessions a day, and churning at predictable times.

Reader pulse

Will these app growth trends continue post-crisis?

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