Fave buys startups CutQ and FoodTime at once

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Southeast Asian mobile payment and reward platform Fave has acquired CutQ and FoodTime, two startups specializing in F&B table ordering and takeaway pre-ordering for an undisclosed figure.
The acquisition and integration of both firms present Fave with an opportunity to significantly accelerate its growth in the region.
“I’m very pleased to welcome both CutQ and FoodTime into the Fave family,” said founder of Fave Group Joel Neoh. “As the cost to operate restaurants increases and business owners face challenges to hire staff and increase productivity, we wanted to provide table ordering and takeaway pre-ordering solutions which will reduce these hurdles.
“We saw an opportunity to leverage on the knowledge and technology that CutQ in Singapore and FoodTime in Malaysia have developed and are delighted to officially introduce their services as our next value-added service for our merchants and users. At Fave, we believe every business should be able to partake in the digital economy, and no one should be left behind because the cost is too high or the technology is too complex.”
“One of the biggest problems facing Singapore’s and Malaysia’s F&B and retail industry is an acute labour shortage,” said Fave Singapore MD Ng Aik Phong. “The lack of skilled labour, coupled with new government restrictions on foreign workers, poses one of the biggest growth challenges for both countries. With Fave, merchants have experienced an impressive 70-per-cent increase in loyalty-return rates from their customers as compared to the industry average of around 20 per cent. Adding table ordering solutions is a step towards addressing what merchants in F&B need.”
Questions & Answers
Q.What kind of services do CutQ and FoodTime provide for businesses?
What kind of services do CutQ and FoodTime provide for businesses?
CutQ and FoodTime specialise in F&B table ordering and takeaway pre-ordering. These services aim to help businesses reduce operational costs, address staffing challenges, and increase productivity for restaurants in the region.
Q.How will Fave incorporate the services of the acquired companies?
How will Fave incorporate the services of the acquired companies?
Fave plans to introduce CutQ and FoodTime's services as a new value-added feature for its existing merchants and users. This integration uses the acquired companies' knowledge and technology to expand Fave's offerings.
Q.What problem in the F&B industry do these acquisitions aim to solve?
What problem in the F&B industry do these acquisitions aim to solve?
The acquisitions aim to address the acute labour shortage in Singapore’s and Malaysia’s F&B and retail industries. This issue, combined with government restrictions on foreign workers, creates significant growth challenges for businesses.
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