
Okada Manila and Dior Lead Philippine Customer Service Rankings
A nationwide benchmark of 90,000 consumer evaluations across 78 categories placed luxury retail and hospitality operators at the top of customer satisfaction scores.
Luxury houses, streetwear and the Asian designers shaping global style.

A nationwide benchmark of 90,000 consumer evaluations across 78 categories placed luxury retail and hospitality operators at the top of customer satisfaction scores.

The Filipino lifestyle apparel brand introduced its new athletic line alongside an updated store layout at the Pasay City shopping complex.

Following closely on the heels of Abercrombie & Fitch’s entrance into the Philippine market, Hollister, the popular American lifestyle brand, has also opened its doors at the SM Mall of Asia. Partnership with PT Mitra Adiperkasa The grand unveiling was made…

British retailer Marks & Spencer (M&S) has reassured its commitment to the Philippine market, despite the termination of its long-standing franchise agreement with SSI Group. This comes in response to speculations that the retailer was planning to withdraw…

Thai-based beauty retailer, Konvy, has made its physical debut in the Philippines by opening its inaugural flagship store in Robinsons Galleria, Pasig City. Konvy established its roots in the beauty industry in 2012, initially operating as an e-commerce…

The continued closure of stores and generous discounts across the Philippines have led to speculation about the sustainability of Marks & Spencer’s (M&S) local operations. This comes as the brand’s long-time franchise partner starts to shut down several…

UK-based sports merchandise giant, Sports Direct, has marked its debut in the Philippine market through a collaboration with Map Active, a sports and lifestyle retailer. The Inaugural Store The first ever Sports Direct store, situated at Ayala Malls Manila…

H&M is setting its sights on the vibrant youth demographic of the Philippines as a catalyst for its growth in Asia, according to Saed El-Achkar, the Regional Manager and CEO of H&M’s Greater China and East Asia Regions. With nearly 11 years of presence in the…

Oysho, an activewear brand under the umbrella of Inditex, the same company that owns Zara, has recently made its grand entrance into the Philippine market with a store opening at the Mall of Asia in Manila. A Fresh Concept for Retail Space The newly launched…

Japanese retail giant ABC-Mart is set to make its first appearance in the Philippines with the opening of a store in Bonifacio Global City (BGC), Manila, scheduled for September. This marks the corporate expansion of the company into a second market in the…

Banana Sisters, a South Korean legwear brand, has broadened its global presence by launching its second international flagship store in the SM Mall of Asia. This move forms part of the company’s broader expansion plan in Southeast Asia. The new retail outlet…

Philippine fashion brand Penshoppe has announced Zayn Malik as its newest endorser. The British R&B singer made his debut with the Spring Summer 2018 Collection. The brand has released photos show the singer wearing bold, bright prints and comfy-looking…

UK-based sports fashion retailer JD Sports is making a splash in the Philippines with plans to open two stores in 2025, tapping into the country’s growing streetwear and sneaker culture. The first location will debut at the bustling SM Mall of Asia come June,…

Tom van Wijlick, an emerging force in the watch industry, shares his journey from an IT entrepreneur to the founder of two successful watch brands, Lebois & Co and Airain. With a passion for horology ignited by his childhood Swatch, van Wijlick has set out to…

Health and personal care retailer Watsons has opened its 8000th Asia store at SM Mall of Asia in Manila. “The Philippines has been selected for this momentous occasion because it’s one of the fastest-rising economies in Asia and a strategic market for AS…

Southeast Asian omnichannel fashion brand Love, Bonito has unveiled its new brand identity after 13 years of operation, introducing a change in its assortment strategy as part of the campaign. The brand’s name was redesigned with a cleaner font, while the…
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