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FamilyMart Taiwan starting delivery service with Foodpanda

By Wei Zhang
1 min read
foodpanda group raised additional USD 20 million of funding to continue global roll out
foodpanda group raised additional USD 20 million of funding to continue global roll out
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FamilyMart Taiwan is partnering with the food-delivery platform Foodpanda to launch a delivery service.

Starting Wednesday next week, the firm plans to offer delivery services from its 1000 outlets nationwide by June, with initial services commencing out of Familymart Taiwan’s 146 locations within Taipei and New Taipei. The service will be rolled out to the remaining outlets in two further phases.

Deliveries will be made between the hours of 5.30 pm to 2 am on the day following the purchase, and will serve almost 200 of its food items including snacks, beverages, groceries and pre-packed meals.

FamilyMart Taiwan partnered with Uber Eats last year to start a food delivery service before the advent of the Covid-19 pandemic. That partnership ended in March.

The new partnership is expected to address the sharp rise in e-commerce trading in response to the coronavirus outbreak as consumers are staying home. The firm has seen demand for delivery of its products rise 15 percent since February, according to senior executive Lee Ching-hsien.

Questions & Answers

Q.

What is the timeline for FamilyMart Taiwan's new delivery service to be fully operational across its outlets?

A.

The service will begin next Wednesday, launching from 146 locations in Taipei and New Taipei. FamilyMart Taiwan plans to extend delivery services to all 1000 outlets nationwide by June through two further phases of rollout.

Q.

When did FamilyMart Taiwan's previous delivery partnership with Uber Eats conclude?

A.

FamilyMart Taiwan had a delivery partnership with Uber Eats that began last year, prior to the COVID-19 pandemic. This partnership came to an end in March of this year.

Q.

What range of items will be available for delivery through the new service?

A.

The new delivery service will offer almost 200 of FamilyMart Taiwan's food items. These include snacks, various beverages, general groceries, and a selection of pre-packed meals for customers.

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