Double win for AirAsia at World Travel Awards

AirAsia has been voted Asia’s Leading Low-Cost Airline for the fifth year in a row at the 2017 World Travel Awards Asia and Australasia.

It beat 10 other contenders – Air India Express, Firefly, GoAir, JetKonnect, JetStar Airways, Lucky Air, Nok Air, Scoot, SpiceJet and West Air.

AirAsia also fended off nine other contenders to win the title of Asia’s Leading Low-Cost Airline Cabin Crew at the awards ceremony in Shanghai.

The World Travel Awards are considered prestigious and much sought-after trophies in the global tourism industry, and are voted on by international travel and tourism professionals.

AirAsia Group chief executive officer Tan Sri Tony Fernandes said the awards were a special win because it recognised the airline’s efforts to always do better.

“This year, we are focusing on improving our check-in systems to make the whole process easier.

“RoKKi (AirAsia’s onboard WiFi portal) is our big push to make the in-flight experience better, and our Santan in-flight food goes from strength to strength.

“We are excited to bring our uniquely Asean products to the rest of Asia and the world,” he said in a statement.

Fernandes also thanked his cabin crew, describing them as “simply the best – special, warm and real”.

The airline’s North Asia president, Kathleen Tan, said it had listened to its passengers for the past 16 years and refined its vision of low-cost travel.

“We have continuously ensured that we only deliver services that epitomise the best of Asean hospitality,” she said.

“Thank you to those who voted to make us Asia’s No. 1 for five years in a row and for giving us our second cabin crew award.”